Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio

Pluzzed about Servicing Done by Autosaver

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mazha:
Read about this new workshop in the west thru the motoring mag.

www.autoaid.com.sg

anyone has any idea about their work quality? they boast Nissan parts.


--- Quote from: nzmg on February 09, 2010, 12:09:11 PM ---I have been going to Autosaver for servicing for years - when I was driving my old Sunny as well as twice after change to Latio.

My experience with them used to be very nice - I could find a stool and sit near my car as they serviced it, and they'd briefly tell me what they are doing to the car (eg. this part is worn out, see here.. and this is the new part we are going fit in etc).  I always left the workshop feeling the time and money well spent.

Nowadays, they are a bit more commercialised already.  The workshop is always busy and the car don't get attended to even when booking was done.  I can no longer see the car being serviced (in fact, I'm always asked to leave the car with them).

Recently, after my 2 negative experience with them on my Latio, I'm having 2nd thoughts going back to them again (I suspect their mechanic doesn't know the car well, and dunno if they really went thru the 40k servicing)

Maybe I'd switch back to TC for a better peace of mind.   :unsure:

--- End quote ---

jonpaul0104:

--- Quote from: nzmg on February 09, 2010, 12:09:11 PM ---I have been going to Autosaver for servicing for years - when I was driving my old Sunny as well as twice after change to Latio.

My experience with them used to be very nice - I could find a stool and sit near my car as they serviced it, and they'd briefly tell me what they are doing to the car (eg. this part is worn out, see here.. and this is the new part we are going fit in etc).  I always left the workshop feeling the time and money well spent.

Nowadays, they are a bit more commercialised already.  The workshop is always busy and the car don't get attended to even when booking was done.  I can no longer see the car being serviced (in fact, I'm always asked to leave the car with them).

Recently, after my 2 negative experience with them on my Latio, I'm having 2nd thoughts going back to them again (I suspect their mechanic doesn't know the car well, and dunno if they really went thru the 40k servicing)

Maybe I'd switch back to TC for a better peace of mind.   :unsure:

--- End quote ---

i was told that for cars after warranty, it will be serviced by subcon pple who are stationed in TC...only those under warranty will be serviced by TC pple....

remember my car got a crackling sound when start cold....TC asked me to do top overhaul and no guarantee will solve the problem....went to get 2nd opinion at another w/s..the w/s called his friend in TC who is a subcon there..his advise was the motor no more in production...just oil it can liao....all older version latio will have this sound....so they open dashboard to oil the motor for the airvent and now no more such sound....

clarence:

--- Quote from: jonpaul0104 on February 09, 2010, 03:10:46 PM ---i was told that for cars after warranty, it will be serviced by subcon pple who are stationed in TC...only those under warranty will be serviced by TC pple....

remember my car got a crackling sound when start cold....TC asked me to do top overhaul and no guarantee will solve the problem....went to get 2nd opinion at another w/s..the w/s called his friend in TC who is a subcon there..his advise was the motor no more in production...just oil it can liao....all older version latio will have this sound....so they open dashboard to oil the motor for the airvent and now no more such sound....

--- End quote ---

Any evidence that cars after warranty period will be serviced by sub contractors stationed in Tan Chong?

jonpaul0104:

--- Quote from: clarence on February 09, 2010, 03:30:19 PM ---Any evidence that cars after warranty period will be serviced by sub contractors stationed in Tan Chong?

--- End quote ---

no hard evidence cos all are wearing Nissan uniform....as i mentioned..."i was told..."

if i have concrete evidence, I will be banging table at TC liao.... :mad:

u have evidence?

ben5266:
Maybe it will be nice if you could share the source of your information.

For me, I don't care if the guy service my car is TC staff or subcon or even illegal worker. I send my car to TC, TC is responsible to return my car in good condition. If have any problem, I go after TC, not the individual mechanic. Same goes to outside workshop. We go after the workshop or the boss, not the person who damage the car.

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