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My servicing experience today

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trend7:
Hey bros,

Recently I asked my wife to send our Latio to TC for 30,000km servicing with my own engine oil. And she was asked to sign an indemity form to free TC from any liabilities if the engine/parts malfunction due to the engine oil we brought in ourselves. Did anyone else face the same issue?

Additionally my wife was asked to send the car back for servicing after 5,000km instead of 10,000km. The technicians gave the reasons that it is TC's policy that all cars to be sent back for servicing at every 5,000km if the owners brought in their own engine oil.

I find it quite absurb because we brought our own Mobil Gold engine oil, which is exactly the same as TC (by the way, TC also carries Mobil Gold engine oil albeit at a heftier price).

Regards,
Trend7

corgan:

--- Quote from: trend7 on December 22, 2006, 05:26:04 PM ---Hey bros,

Recently I asked my wife to send our Latio to TC for 30,000km servicing with my own engine oil. And she was asked to sign an indemity form to free TC from any liabilities if the engine/parts malfunction due to the engine oil we brought in ourselves. Did anyone else face the same issue?

Additionally my wife was asked to send the car back for servicing after 5,000km instead of 10,000km. The technicians gave the reasons that it is TC's policy that all cars to be sent back for servicing at every 5,000km if the owners brought in their own engine oil.

I find it quite absurb because we brought our own Mobil Gold engine oil, which is exactly the same as TC (by the way, TC also carries Mobil Gold engine oil albeit at a heftier price).

Regards,
Trend7

--- End quote ---

frankly, that sounds like a load of bull from TC. I used my own engine oil at 10k and wasnt asked to sign any such form. And if ur engine oil is synthetic and can easily last for 10k, really no need to bring it in at 5k.  ;)

Garf83:
erm... tot once the free services over... we start paying... dont have to bother with the dates or mileage set by TC?  :zipped: 

blackspotGG:

--- Quote from: trend7 on December 22, 2006, 05:26:04 PM ---Hey bros,

Recently I asked my wife to send our Latio to TC for 30,000km servicing with my own engine oil. And she was asked to sign an indemity form to free TC from any liabilities if the engine/parts malfunction due to the engine oil we brought in ourselves. Did anyone else face the same issue?

Additionally my wife was asked to send the car back for servicing after 5,000km instead of 10,000km. The technicians gave the reasons that it is TC's policy that all cars to be sent back for servicing at every 5,000km if the owners brought in their own engine oil.

I find it quite absurb because we brought our own Mobil Gold engine oil, which is exactly the same as TC (by the way, TC also carries Mobil Gold engine oil albeit at a heftier price).

Regards,
Trend7

--- End quote ---

Bro, which branch you go? I go Ubi one, used schaeffer engine oil for 10K but they never ask me to sign anything leh... And next servicing indicated is 20K. Think I read somewhere in this forum that this type of incidence also happen to them...

Enzoni:
i dunno anyone else experienced this...from the past 3 servicings i had at TPY TC i realised the ppl there dunno how to use footbrake...everytime i collect my car the footbrake is not engaged...any bro driving sunny?...do they pull your handbrake?  :confused1:

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