Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio
My servicing experience today
best_ctzn:
Hi bro/sis.
I will share my servicing experience yesterday at ubi TCM.
I did not make booking as my intention was for them to do checking and replace my faulty rear brake lights only. I sent it in at 745am and was number 16. The servicing ppl asked for my intention and that w/o booking, I will have to wait long long, something like everyday there are 100+ bookings for servicing!
But by 8:05am, my turn came. I was lucky I was served by Azmin, the same guy who attended to me last time. After hearing my problems, he offered either I do the 20000km servicng at current 18000km mileage, or just a normal servicing costing $80 which will bring next servicing to 28000km also. I chose the 20000km interval servicing instead as it will be disruptive to maintenance cycle otherwise. I chose servicing because he told me replacing brake lights will not have labour charge if I do it during servicing. Also, it will save me another trip to TCM 1 month later to do the 20000km servicing if I choose other options.
When I collected the car, I was pleasantly surprised to see my stock battery changed to a new Furukawa battery. I had complained about slightly more difficult cranking. Azmin told me it is made-in-japan and has a hight 60A rating compare to stoack 40A. And I observed it has a manual guage to let me know if it is still good, or not enough water, etc. Best part is it is FOC as my car will be a year old at 9-Feb.
As for my FC pattern problem, only tuning has been done to ECU as expected. So will continue to monitor.
One more thing. I was not asked to signed any indemnity form for using my own oil, as has been the last 2 servicings.
This servicing cost $214 for using my own oil. I had requested for window coating with silicon wiper but unfortunately has no stock. It normally cost $34 but only cost about $20 if you do it during servicing.
Lastly, I believed using the same servicing executive is definitely helpful. Azmin had seen me enough to extend his namecard and asked me to call him before next servicing. I believe I got the new battery becasue he has pushed for it lah. Also remember to be humble and friendly, and not give hostile remarks about the car even if you feel that way. I even apologised for not making booking beforehand as it was urgent.
Hope my experience has not bored you lah. And that someone will benefit from it lah.
trend7:
--- Quote from: infinityx on January 10, 2007, 10:32:16 AM ---You got PM bro! :thumbsup:
--- End quote ---
Hey infinityx,
I am also facing the foot brake vibration problem. So did they solve the problem for you when you sent your car for servicing? Which service centre did you send your car to? For my case, they didnt do anything about it.
optoms:
have u all been to TC tpy for servicing? i feel that the lounge is not as cosy as the one in ubi. Somemore we have to make our way upstair to go to a deserted area where im the only one in the lounge. The rest are waiting downstair in the service reception. :out:
thesurferguy:
HI, I've just completed my 10,000Km servicing at Ubi TCM.
Brought my own AMSOIL 0w30 for them to change.
Complain to them about:
1) Sometimes air-cond not cold. Solution-Change gas and top up liquid.
2) Reverse Sensor volume too Loud. Solution-Volume Lowered (But the Volume of when u engage the Reverse gear still quite loud for me... )
3) Refitting rubber lining on front bodykit. Solution-Already fixed(2nd time the rubber lining come off...sianz)
4) Wheel Alignment due to got hit kerb before. Solution-Rotate and do wheel alignment since its in the 10,0000km package.
Everything is fine, ride feel kinda smooth, later I try pump Esso 8000 Unleaded to "clean" tank bcoz I always pump 5000 unleaded.
When i collect my car, before i drive off from the service center, i check all around my car for any dents or scratches that I'm not aware of.
Then I notice my front right tire missing the Nissan Logo cover when I parked my car! (Not the one where u unscrew to pump air hor). Got one hole there...Sianzzz
Heck! How ah? Can ask them replace? I think they forgot to put back after alignment.
Today holiday (National Day-HAPPY NATIONAL DAY TO ALL!), Sunday closed so maybe I bang table on Monday.
How can they forget to put back the logo thing bcoz i see all my other wheels have and its not dat easy to fall off... Sigh. I cannot bang table on the spot bcoz I collect my car ard 7plus (off-peak) Service centre already close liao... Already send sms to the service agent, Jimmy Tan and email them also. (ivychow@tanchong.com.sg) Now wait for their reply...
aerosignal:
--- Quote from: thesurferguy on August 09, 2008, 04:15:26 AM ---Then something I realized after i parked my car, my front right tire missing the Nissan Logo cover! (Not the one where u unscrew to pump air hor). Got one hole there...Sianzzz
Heck! How ah? Can ask them replace? I think they forgot to put back after alignment.
--- End quote ---
Tough one... The cover is purely cosmetic and is not removed during alignment one. See how hard you bang the table. My guess is they will say it was stolen after you left TC.
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