Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio
servicing at TCM UBI took me 8 hrs - reasonable?
VinCenT:
--- Quote from: foofam77 on May 04, 2008, 09:07:10 AM ---wasa at UBI TCM over the last Saturday.
checked in the car at 830am and only managed to get the car back at 4.30pm.
Services included:
- basic NPMP 2nd free servicing and car washing
- changing of steering coupling
- checking of wheel suspension
- changing of A/C filter, and other related A/C components (as i complained A/C not cold)
- checking for dashvboard rattling sound.
Service advisor initially told me the car can be ready by 2.30pm (usual 4hrs servicing and 2 hrs more for additonal complains)
I have reflected this long wait inside the TCM feedback form and will be sending out soon.
Considering the services rendered above, is a 8-hrs wait reasonable?
thanks
--- End quote ---
Just ,my 0.5cent opinion.... If you book a slot for servicing through internet.. YES.. It's unreasonable....
If you just drove in & complain.. 8hrs is normal as they have every excuses to said that they are entertaining those who book 1st....
:)
VinCenT:
--- Quote from: Jazz on May 04, 2008, 09:25:46 PM ---What there to elaborate? I really dun understand your question thou what different type, my friend just let me see the sevice report as it stated changed rear suspension due to my friend feedback too soft as it always kena the exhaust.
--- End quote ---
Wow.. so the key word is kana the exhaust.. haha.. Next time i go TCM sure use this reason.. since my exhaust also kana a few time but didn't mention to them.
Last time i went to complain about my suspension is too soft & physically they did a measuring test.. yup.. my car was 1 inch lower than new car.. (No heavy stuffs in car hor... :smile:)
After that they did a test on my front & rear suspensions.. The advisor said "If the test result showed your suspension test is below 50%, I confirm change..."
End result shows front 60%...... rear 70%...... :(
NSman:
Go in @ 8:30, after registration, starts work at 9:30, do abit, than lunch time 12 noon to 2pm, than work abit, tea break at 3:30 to 4pm, than finish job, car wash wash, call you to collect at 4:30... this sld be normal in workshop... tio bo?
Jazz:
--- Quote from: FamilyManz on May 04, 2008, 10:23:02 PM ---oooo.... u dun understand my Q ar.... ::) ::)
anyway, almost all of us kena & feedback within the 1st servicing liao.... & feedback is "its normal".....so kinda surprise they are changing just becos of a complain.
thx corgan. maybe I should be the one to elaborate instead :w00t:
--- End quote ---
Definitely I do not understand, I merely replied to the TS that despite all the things done for my friend 10K servicing, it only takes less than 4 hrs, and you came to ask me is it warranty claim, new suspension etc.
Again, I stressed that he only feedback not complain, there a difference in action and meaning. ::)
I had my stock JVC ICE changed when I feedbacked that after some vibration, the radio off, and I have to on/off again plus my wiper changed when I told them it gave me a jerking effect during my first 1000km servicing
Anyway, I find here alot of complain kings and queens around here, no offense just my feeling, my apology for those who get offended. My message is, if your car has genuine and valid failures, I believe TC will change for you to avoid any reputation smeared. Just my 2 cts comment.
FamilyManz:
--- Quote from: VinCenT on May 04, 2008, 11:27:00 PM ---Wow.. so the key word is kana the exhaust.. haha.. Next time i go TCM sure use this reason.. since my exhaust also kana a few time but didn't mention to them.
Last time i went to complain about my suspension is too soft & physically they did a measuring test.. yup.. my car was 1 inch lower than new car.. (No heavy stuffs in car hor... :smile:)
After that they did a test on my front & rear suspensions.. The advisor said "If the test result showed your suspension test is below 50%, I confirm change..."
End result shows front 60%...... rear 70%...... :(
--- End quote ---
better be fast bro.... ur ride coming to 3 yrs soon. :)
mine also jialat.... those kerb tat will not kena last time.... all kena bang loud loud recently.... wonder how come the suspension give way so easily..... something to do with the load limit of 305kg for Latio? :blink:
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