Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio

Car scratch at 1st 1K servicing at TPY

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BlackieLatio:

--- Quote from: darrylker on July 02, 2008, 10:21:21 PM ---Sorry to hear abt your frustrating experience...Seems like quite a number of Nissan owners face some bad experiences during their servicing with TCM...Sometimes I also dont understand why go back to TCM w such bad customer service, think main reason is to prevent void of our ride's warranty..that's why they hold trump card... :scared:

--- End quote ---

Ya lor bcos of warranty & also bcos of 1st 4 times of free servcing.....so LL have to go bk, if not i think most likely ppl will service outside.

shpesft:
I agree that the staff at TPY cannot make it, be it the receptionist to the manager... Had a VERY VERY bad experience at that centre, the staff was outright insulting to me. I complained all the way to the head office and got extension of my car's warranty and free 60k servicing... Wouldn't want to go back to TPY anymore

xuan511:

--- Quote from: shpesft on July 03, 2008, 03:48:43 PM ---I agree that the staff at TPY cannot make it, be it the receptionist to the manager... Had a VERY VERY bad experience at that centre, the staff was outright insulting to me. I complained all the way to the head office and got extension of my car's warranty and free 60k servicing... Wouldn't want to go back to TPY anymore

--- End quote ---

Wow nice compensation package offered by them. Think after my major 80k servicing, won be going back anymore.. think onli =P

valeon:

--- Quote from: xuan511 on July 03, 2008, 04:54:49 PM ---Wow nice compensation package offered by them. Think after my major 80k servicing, won be going back anymore.. think onli =P

--- End quote ---

Me already gv up TCM since 15K servicing. TCM dun really worth the premium price we paid for the servicing. I intend to change car in between 3-5 years. The warranty not really important to me.

darrylker:

--- Quote from: valeon on July 03, 2008, 06:24:52 PM ---Me already gv up TCM since 15K servicing. TCM dun really worth the premium price we paid for the servicing. I intend to change car in between 3-5 years. The warranty not really important to me.

--- End quote ---

Me almost giving up on TCM too....have 2 more servicing under the NPMP package that will hit 3years of ride, then most likely will service outside too...been doin some hw on good servicing package... ;)

Out-of-point abit: Valeon, what is the next car you aiming for?  :bleh:

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