Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio

Car scratch at 1st 1K servicing at TPY

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darrylker:

--- Quote from: BlackieLatio on June 30, 2008, 02:32:06 PM ---Bro, same thing happen to me when i send my car down to ubi tcm during my 1st service. My car got few scatches all over the body. some r minor & 2 scratches r deep cut. I also went to kpkb the SE & same thing he mentioned that might not be caused by them but out of goodwill he get the polisher to polish it off for those minor & ask me come back again the next day to repray the deep scratches but only on that affected area. Not re-spray the whole car.

Actually suck incident can happened to any service centre. I am considering switching to TPY for the next servicing leh.

--- End quote ---

I've been to both TPY & Ubi for TCM servicing, TPY was for my old sunny ride while Ubi for current latio. Personally I prefer TPY as I could see my car in the servicing area, but for Ubi its at another level. But currently stayin in Tamp so Ubi nearer for me, & the lounge@Ubi more comfortable.  ;)

ahhoe:
i service my car at ubi. upon collection, also noticed a deep scratch on the front bonnet. Luckily i pointed out to the service person upon collection. God knows what story they will cook up if i left the place and go back hours later. They mentioned want to respray as goodwill. But told me but put car with them for 1 whole day. i kpkb then they offer loan car. But ********, the petrol they giv is less than 1/4 tank but they indicate 1/4 of petrol given. Really a bunch of cheats. Servicing by agent does not mean anything. Go outside got better service IMO

NSman:
will it lost value once you have it resprayed?? coz once respray, is no more original paint from jeepun, and ppl might tot is an accident car.. and i don think They will engage a very painter & use a good paint for such minor FOC job.....

iagree:

--- Quote from: NSman on June 30, 2008, 11:04:19 PM ---will it lost value once you have it resprayed?? coz once respray, is no more original paint from jeepun, and ppl might tot is an accident car.. and i don think They will engage a very painter & use a good paint for such minor FOC job.....

--- End quote ---

Aiyo, like that aso can? All assumption meh?
But, if nothing happen and the new is still new (like less than 5yrs), i dun thk got people want to respray right? Too loaded hor if they do so!

darrylker:

--- Quote from: ahhoe on June 30, 2008, 10:23:19 PM ---i service my car at ubi. upon collection, also noticed a deep scratch on the front bonnet. Luckily i pointed out to the service person upon collection. God knows what story they will cook up if i left the place and go back hours later. They mentioned want to respray as goodwill. But told me but put car with them for 1 whole day. i kpkb then they offer loan car. But n**, the petrol they giv is less than 1/4 tank but they indicate 1/4 of petrol given. Really a bunch of cheats. Servicing by agent does not mean anything. Go outside got better service IMO

--- End quote ---

Sorry to hear abt your frustrating experience...Seems like quite a number of Nissan owners face some bad experiences during their servicing with TCM...Sometimes I also dont understand why go back to TCM w such bad customer service, think main reason is to prevent void of our ride's warranty..that's why they hold trump card... :scared:

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