Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio
POOR SERVICE Experience with Tan Chong Motors
iagree:
--- Quote from: canjoy on August 31, 2008, 02:28:34 PM ---I always send my ride to Ubi, the service there is :thumbsup:. My service engineer will make sure my problems are resolved & follow-up by calling me.
--- End quote ---
Hi canjoy
Who is that guy whom service u?
His name pls?
tchekchuan:
--- Quote from: iagree on September 02, 2008, 09:29:25 AM ---Hi canjoy
Who is that guy whom service u?
His name pls?
--- End quote ---
I think we should name the guys/gals who service us, so that we can be aware when he/she attend to us.
I sent my car on 17th Jan 2009 at bukit timah for my 1000km.
The name of the guy who service me is alex, and i can see his service is pretty good ( though his face doesnt look those friendly kind). He explains to me what are the things they will service ( i dont know if they got service or wat, tat is another thing). I installed the security alarm as well and he is quite patient to show me the function.
leolooi:
i understand your agony bro...me also experience this for my 20,000 servicing at Ubi.....long service timing i still can accept but one issue can't forgot is when i highlighted the pop up of the security sensor cover on the dashboard and wanted them to change, they did not do anytihing end of the day...at first said they forgot, den wait another 30min say the cover out of stock got to indent for a week leadtime but i waited almost 3 weeks without anyone calling....end up i called my SE but he said can't do anything unless i remember who the service manger name den he can refer....but so long how to remember so end up have to wait till next serivcing man.....sigh... :crycry:
arias48:
--- Quote from: tchekchuan on January 20, 2009, 10:44:08 AM ---I think we should name the guys/gals who service us, so that we can be aware when he/she attend to us.
I sent my car on 17th Jan 2009 at bukit timah for my 1000km.
The name of the guy who service me is alex, and i can see his service is pretty good ( though his face doesnt look those friendly kind). He explains to me what are the things they will service ( i dont know if they got service or wat, tat is another thing). I installed the security alarm as well and he is quite patient to show me the function.
--- End quote ---
Agreed with you, Alex is good. I got two yellow patches on two rims, highlighted to UBI during 1K service, they did nothing. Sent to BT one month later with another problem (rattling noise), he make arrangement with rims supplier for site inspection and they agreed to get a replacement for me. My car is now sitting at BT@SC to get this thing done together with 5K service.
iagree:
Hi Clarence,
Who is the guy?
You shld look for Steven or Stephen @ Bkt Timah TCM. They are better.
As for the collection time, you must wait there, it will be faster. You can tell them you will be waiting at the lounge (but you can go anywhere you like...)
For my 1000, 5000, 10000 and recent 38000km servicing, there were ok.
May be that man is moody for this 2 weeks?
Regards.
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