Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio
POOR SERVICE Experience with Tan Chong Motors
melvinhgf:
Technicians are technicians... they dun usually deal with customers. Hence relac abit with them lor, wat to do. if u pissed them, the next time they see ur car, they can either dun service well, or make the service look well but it isnt or the throw a wad of cotton wool into your exhaust... :crycry: quite LL, we are at their peril...
for test drives, the car is not theirs, y would they bother about driving carefully for you??
I went to TPY for a number of service for my Sunny. somehow dun find it good.... maybe they gotten the service done very quickly ba?? lol
Midnight:
--- Quote from: arias48 on January 20, 2009, 11:18:44 PM ---For test drives, the tester (think same uniform as SA) will go with u and they will any how ram ur car till 4K RPM, they abused (rough) ur car like no body business. Really heart pain when test drives with them. Petrol dropped 1 bar after servicing and test drives. :crycry: Worse, still cannot detect my rattling noise. :out: :mad:
--- End quote ---
Agree. rattling noise is very hard to detect. my car jerkiness in low RPM also hard to detect. And they rev like nobody business. Sorry to grumble again because that day i got so ****ing pissed off because i already told the technician low rpm then the jerkiness will come and he still rev the car. Like that how to test? I really feel like giving him a piece of my mind. And while test driving he is still sms-ing. Extremely pissed off.
Midnight:
--- Quote from: melvinhgf on January 21, 2009, 08:37:34 AM ---Technicians are technicians... they dun usually deal with customers. Hence relac abit with them lor, wat to do. if u pissed them, the next time they see ur car, they can either dun service well, or make the service look well but it isnt or the throw a wad of cotton wool into your exhaust... :crycry: quite LL, we are at their peril...
for test drives, the car is not theirs, y would they bother about driving carefully for you??
I went to TPY for a number of service for my Sunny. somehow dun find it good.... maybe they gotten the service done very quickly ba?? lol
--- End quote ---
I totally agree, we are at their mercy. Wonder if we complain to their customer service, will they tell the technician "the owner of SGK 12345K complain about you..... " :unsure:
gunner1976:
just called TCM regarding the steering coupling issue.. was told by the SA that since I did not service my car at TCM regularly, I can't claim warranty..
sigh..... :(
melvinhgf:
oh? so the condition of the warranty is to send the car to TCM for servicing regularly?? that is ridiculous. your servicing sucks, so i went to other places to service. if i'm you i will slam that right in their faces.
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