Hi best_ctzn, just wonder if TCM also provide free checking for car >3yrs (warrant expired)?
If you drive in to request checking for some problems, surely TCM will not turn you away. After checking, it will need to consult you for any items to change. If you do not agree as too ex, then just drive away. Best would be to present the problems during a service session, if you still doing servicing with them that is. But for free parts replacement, then it is up to the SA and your service record lah.
Actually this matter will be easy if car owners have bothered to cultivate some 'relationship' with particular SA.If you always request to use certain SA and become buddy buddy, you can just give him a call to check. There are not so many SA in any service centers, and easy to target those look more friendly ones.
