Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio

Which Tan-Chong service center is the best?

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Zippy:
Both times i send in to Bt Timah. 1st time send in at 7.45am, collect at 10.30am, but they never wash car even though they indicated on their job sheet. So i gave them a really bad review in their survey form and when they called me to ask abt this i blasted them. Coz how can u trust their job sheet? How can u really tell if they actually changed my oil n filter? i actually checked the oil using my dip stick when i got home.

2nd time sent in at 7.45am also n collected at 11.30am coz they had to rectify a few minor things... Some cable in my sterring wheel making rubbing noises whenever i turn the steering wheel fast and the rubber on the body kit peeling off which they replaced. Overall i think Bt Timah ok, lah... But i still prefer my regular workshop coz u can actually see the mechanics working on yr car while u wait. Won't continue with TCM after my NPMP finishes.

hammer99:
I believe as long you still to the 5000km or 6 months service once, then mineral oil is ok.

I did my 40K servicing at Bukit Timah sometime before chinese new year. Send in at 09:00hrs, receive an SMS at 11:45hrs saying servicing completed.

Dun really know how they can do a major servicing, which I also ask them to change my 4 tyres, in 2.5hrs

However, I can say that the service advisor is polite and willing to listen to your problems (I highlighted issues with the fromt brake and gear). However, seems like he have in depth knowledge of nissan car, everything needs to do test ride on the road for confirmation.

Car wash average, can still see oil stain on the body.

However, I didn't receive any call from TCM to check on the satisfactory level of the service.

pizzaboy:
lok yang is gd, not much ppl if u go on a wkday mornin..
toa payoh u can view the mechanics workin on ur car..
bt timah ok ok niah alot of servicing bay so job done quite fast..
ubi oso not bad, they apply polish on my dashboard and car wash is clean..

U can use mineral for the 1st 3 servicin, but at 15k change to synthetic oil and when 20k onwards u can use synthetic all the way & change oil every 10k 

clarence:
From the many feedback I've seen previously from other posts, I can conclude that the service you get depends on the following factors and is irrelevant to the service centre you send your Latio to:

1. Service Advisor
2. Peak or Off Peak period - Try to send your Latio for servicing on weekdays and also avoid avoid pre festive periods, like Christmas and Chinese New Year.

arias48:

--- Quote from: tchekchuan on April 27, 2009, 11:52:22 AM ---
Also, if Latio hits 10000km, do you think i should continue using the free mineral oil provided from TCM or i should request them to change to fully synthetic? What is the damage for TCM to change to syntheic oil?

--- End quote ---

I changed to fasflo synthetic EO during my 10K service. TCM charged me $74.04. Heard is 5W40?

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