Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio

StarJ 2 year maintenance program vs NPMP

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tayyw76:
my previous company send their car to starj at portsdown to service n repair many times but they cant seems to get the problem solved... send to local agent, agent say this part spoil need to repair then send to starj they save another part spoil not the part that the agent say spoil and change what they seems to be spoil.. then when drive out still got the same problem no doubt having the part replace..... so who is better??? local agent or Starj??? u decide for yourself.... wanna save but actually paying much more...... this is the lesson i learn so i wun even give it a thought when come to starj.... this is my personal views only so if think that starj is good then go and sign with them....

alex:
Hi,
True.
Just a matter of " Heng Suai ".
Just like my Latio keep going to the left after servicing in one of the servicing center ( Tan Chong ).

In the end i was arranged to another service center ( Tan Chong )to rotate and aligment wheel back.
And it fine now.
Just to share my experiance with u guys.

That to say everywhere are the same.
Just becareful and look out for a bigger servicing center, eg: Comfort Delgro, Orix and etc.
At least there a standard and channel for complaint, if not happy with the quality of the job.

clarence:
Minor servicing requiring just oil change - 10K and 30K km, go to any external workshops

Major servicing requiring CVT or autobox oil change / brake oil change at 20K and 40K km - Go to Tan Chong

alex:
Bro,

Just my point of view.
If were to go back for major servicing.
Then as well take uip the plan ( NPMP ).
Cos major servicing in Tan Choon not cheap.
Parts not included, eg: belt, brake pad, CVT oil and etc.
You have to pay extrs $123 for the oil if not under plan.

pchmj:
I did some calculations on the package for other workshop, autosaver. Find out I can't really save much and if I encounter any small problem, I got to pay even more if do outside. Just 1 small thing in the 2 year possible to pay more already. If take NPMP, got any problem somewhere with the car (funny noise or whatever) can just complain to TC, most of the time they solve for free. If you do outside, may have to pay to change this change that and there's no guarantee.

Had many bad experiences with external workshop, especially those small shops. 

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