Singapore Nissan Owners Group

Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners => Latio => Topic started by: iwilly on September 12, 2009, 11:24:59 AM

Title: Service outside not cover under warranty?
Post by: iwilly on September 12, 2009, 11:24:59 AM

During warranty period, car servicing outisde if having any probelms, not cover under warranty by tc. SA say

Title: Re: Service outside not cover under warranty?
Post by: clarence on September 12, 2009, 03:02:30 PM

I thought warranty will be void but some here said will not be void.

Title: Re: Service outside not cover under warranty?
Post by: Everince on September 12, 2009, 09:55:24 PM

dunno leh leh..as far i am concern... i svc my car from 5 to 30k in tan chong and then 30k on ward at outside shop till my warranty over recently (july 09). I go for the last servicing before my warranty over in few day and still it valid cos they did a major overhaul on my aircon unit FOC after I complaint not cold... :yehyeh:

Quote from: clarence on September 12, 2009, 03:02:30 PM

I thought warranty will be void but some here said will not be void.

Title: Re: Service outside not cover under warranty?
Post by: ypvs125 on September 13, 2009, 04:05:19 PM

Tc voided my warranty when my aircon cooling coil was found to be leaking. As I have no servicing record with them, they offer me 2 choices which is 1) take their servicing package at $353 and they cover the warranty or 2) they will replace the parts for free but  have to pay for their labour cost. Luckily for me  my servicing at 40k is due so opt for  option 1

Title: Re: Service outside not cover under warranty?
Post by: clarence on September 14, 2009, 08:54:27 PM

Not a bad compromise.


Service outside to cut cost, but when need to claim warranty, just go backto TC to service and your warranty is reinstated.

Title: Re: Service outside not cover under warranty?
Post by: arias48 on September 15, 2009, 08:08:38 AM

Thought warranty void only if not using Nissan genuine parts? Going for my 20K serving soon, thinking of servicing at autosaver, save about $130+.

Title: Re: Service outside not cover under warranty?
Post by: CustomGolf on September 15, 2009, 09:59:50 AM

Warranty still in force when you service your ride outside following the service schedule. The ony thing is that they will try to wiggle their way out of it. If you think about it, how can servicing affect your warranty. They can void your warranty on the engine if you modify it and if you don't use oil to the stated specifications or non nissan parts as they can claim that the parts damaged were casused by these non nissan parts. With that being said, think TC has one of the cheapest service package from agents.

Title: Re: Service outside not cover under warranty?
Post by: Playtennis on September 15, 2009, 12:41:27 PM

Hi Guys, sorry to hijack this thread. I am planning to purchase a 2plus to 3 year old latio sport and I have read that there are some common problems such as gearbox(CVT), the steering coupling and aircon compressor. May I know if I can get an extended warranty from Tan Chong or are there workshops outside that can service the parts at a reasonable rate? Or would you guys suggest that I go for a 4AT model so that I would have one less headache(CVT)?

Cheers!  :unsure:

Title: Re: Service outside not cover under warranty?
Post by: Ying on September 15, 2009, 01:04:13 PM

First, do you want a CVT?
Not sure why you want it then better get the 4AT version.

Ride feeling, car interior and some functions is different for CVT and 4AT. take a look at both model before you decide.