Singapore Nissan Owners Group
Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners => Latio => Topic started by: Sunburnt on October 11, 2009, 12:24:20 AM
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Anyone use StarJ for maintenance before?
Saw their 2yrs package at http://www.star.com.sg/STARTIMES/issue5/pdf/p2.pdf for $788 vs NPMP at $1091.
Price looks good but unsure how is their service and if parts coverage comparable to NPMP or not...
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No matter how u mixed with 3+1, u will be getting 2A + 1B +1C.
Considering Autosaver without package service and factor 4 servicing, 98+98++195+260 = 651. (havent minus $15 discount per servicing for member)
Difference willl be if they are covering parts but i doubt so with this kinda of price.
Anyone use StarJ for maintenance before?
Saw their 2yrs package at http://www.star.com.sg/STARTIMES/issue5/pdf/p2.pdf for $788 vs NPMP at $1091.
Price looks good but unsure how is their service and if parts coverage comparable to NPMP or not...
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Bro,
I not sure what is include in the service package?
but for a peace of mind, and the service.
I will stick to Tan Chong if only 200 to 300 different.
At least Tan Chong understand ur car better.
Or else if u want cheap.
Don take any packAGE.
Just go outside and do your servicing.
Change what u need.
Actually all these check list, some time i also find Bull S**t.
It all depend on the person doing the job.
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Hi,
I have called up.
The package don include brake pad, brake shoes, bulb, belt.
So please take note.
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Thanks Alex! :smile:
Looks like NPMP is still the best value with peace of mind. :thumbsup:
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Ya,
After consider many option!!!!!!!!!!!
I going for my 2nd term on my 60k servicing.
Now hitting 55k.
For a peace of mind.
What about u?
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Hitting 40k soon...so have been looking ard for options too...
Had been servicing at Autosaver after finished those free servicings by TCM.
Recently went back to TCM to check on steering coupling and on the servicing sheet they left a "Poor servicing history" remark... :glare:
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Hitting 40k soon...so have been looking ard for options too...
Had been servicing at Autosaver after finished those free servicings by TCM.
Recently went back to TCM to check on steering coupling and on the servicing sheet they left a "Poor servicing history" remark... :glare:
hi bro,
me too... TCM told me to come back for servicing if i had warranty claims. so bobian...went back @ 50K
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Any idea which make of engine oil is StarJ using?
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Most likely inhouse brand.
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If we would like to sign up TC NPMP program, should it be done after the 3rd free servicing?
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one drawback of tc is no discount if you bring in your own engine oil. I wanted to sign up, but not sure how is their oil.
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Nissan use FastFlo oil, think is weight 40. Think FC is poorer compared to u use your own oil at weight 30.
Prev i use own oil W30. Signed up NPMP and use their FastFlo. i notice my FC is higher now :(
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I recently changed to 40. FC is poorer compare to 30 :nonod:
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Don go back to TC.
If warranty over and if EO is really a concern.
Cos we have many choice of EO outside.
And cheaper too.
Even you sign up NPMP it don cover or extend ur part.
But it you want a peace of mind.
Then bo bian lo. :smile:
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my previous company send their car to starj at portsdown to service n repair many times but they cant seems to get the problem solved... send to local agent, agent say this part spoil need to repair then send to starj they save another part spoil not the part that the agent say spoil and change what they seems to be spoil.. then when drive out still got the same problem no doubt having the part replace..... so who is better??? local agent or Starj??? u decide for yourself.... wanna save but actually paying much more...... this is the lesson i learn so i wun even give it a thought when come to starj.... this is my personal views only so if think that starj is good then go and sign with them....
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Hi,
True.
Just a matter of " Heng Suai ".
Just like my Latio keep going to the left after servicing in one of the servicing center ( Tan Chong ).
In the end i was arranged to another service center ( Tan Chong )to rotate and aligment wheel back.
And it fine now.
Just to share my experiance with u guys.
That to say everywhere are the same.
Just becareful and look out for a bigger servicing center, eg: Comfort Delgro, Orix and etc.
At least there a standard and channel for complaint, if not happy with the quality of the job.
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Minor servicing requiring just oil change - 10K and 30K km, go to any external workshops
Major servicing requiring CVT or autobox oil change / brake oil change at 20K and 40K km - Go to Tan Chong
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Bro,
Just my point of view.
If were to go back for major servicing.
Then as well take uip the plan ( NPMP ).
Cos major servicing in Tan Choon not cheap.
Parts not included, eg: belt, brake pad, CVT oil and etc.
You have to pay extrs $123 for the oil if not under plan.
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I did some calculations on the package for other workshop, autosaver. Find out I can't really save much and if I encounter any small problem, I got to pay even more if do outside. Just 1 small thing in the 2 year possible to pay more already. If take NPMP, got any problem somewhere with the car (funny noise or whatever) can just complain to TC, most of the time they solve for free. If you do outside, may have to pay to change this change that and there's no guarantee.
Had many bad experiences with external workshop, especially those small shops.
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I did some calculations on the package for other workshop, autosaver. Find out I can't really save much and if I encounter any small problem, I got to pay even more if do outside. Just 1 small thing in the 2 year possible to pay more already. If take NPMP, got any problem somewhere with the car (funny noise or whatever) can just complain to TC, most of the time they solve for free. If you do outside, may have to pay to change this change that and there's no guarantee.
Had many bad experiences with external workshop, especially those small shops.
Agree with you (personal opinion)....
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I did some calculations on the package for other workshop, autosaver. Find out I can't really save much and if I encounter any small problem, I got to pay even more if do outside. Just 1 small thing in the 2 year possible to pay more already. If take NPMP, got any problem somewhere with the car (funny noise or whatever) can just complain to TC, most of the time they solve for free. If you do outside, may have to pay to change this change that and there's no guarantee.
Had many bad experiences with external workshop, especially those small shops.
I have to agree with you, at least for me, esp my old car. tried a few workshop outside, some even highly recommended in the forum, but end up paying more and problem not solve. sigh..
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I have completed my 1st 3 free servicing.
Thinking of signing up the NPMP, any ideas how much it cost?
Is there any deadline by when we must finish the NPMP package?
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From personal experience.
I noticed a lot of workshops outside are not very familiar with our model. One of the workshop even told me Latio dun have air con filter so no need to change... :crycry: One of my mechanic friend told me to service my car at TC instead. Cause the engine design is not the typical japanese engine (More to renault engine), it is a headache to them when they see latio coming in their workshop they rather earn less by doing other japanese brand. Also when comes to 100K changing of spark plug they need to get special tools (not available easily) to open in order to reach it (at less 3/4 to 1 day to do it). Recently just change my brake pad at $105 (original) w/o labour charge. (no OEM one in market currently, nissan are controlling most of the spare parts). After trying 3 servicing outside with 3 different workshop. I personally feel that it is time to go back to TC no doubt their NPMP are ex. I agree that if one tries to save that few $$S you might end up paying more. My 2 cents worth.
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this is my fear also, my npmp still got 1 service left, actively sourcing outside workshop familiar with latio but seems no bro here can recommend 1 workshop with mechanic really familiar with latio. think bobian will sign another npmp with TCM.
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same here, if lets say you found any external one, remember to tell me also... can try together.
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this is my fear also, my npmp still got 1 service left, actively sourcing outside workshop familiar with latio but seems no bro here can recommend 1 workshop with mechanic really familiar with latio. think bobian will sign another npmp with TCM.
u can try look for eagleyes647 (rick).. i believe he has contact
or u can go Autoaid (at Enterprise Hub) for servicing.. The mechanics is ex-TCM mechanics.. so they are familiar with the service Service >> not sure as personally i have not tried yet
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Car servicing is basically changing of engine oil and oil filter plus checking or changing (if necessary) of brake pads, belts, battery, tyres rotation, coolant and other oil, etc. Any workshop also can do.
The only difficult one is maybe changing of the spark plugs (every 100,000km). That may require more specialised workshop.
I did my 90k servicing with my own engine oil at outside workshop. I only paid $30 nia. Car is running just as good, nothing wrong wat. Important thing is to use good engine oil for which I'm very particular and willing to spend.
Only major servicings (every 40k) and my next servicing at 100k (because of changing spark plugs), I may go to Autosaver. I don't believe in servicing at TC. They are so expensive and what they do or didn't do we also don't know. We only send in the car and collect later. At outside workshops, we can stand there and watch everything they do (if we want) and it's so much cheaper.
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Car servicing is basically changing of engine oil and oil filter plus checking or changing (if necessary) of brake pads, belts, battery, tyres rotation, coolant and other oil, etc. Any workshop also can do.
The only difficult one is maybe changing of the spark plugs (every 100,000km). That may require more specialised workshop.
I did my 90k servicing with my own engine oil at outside workshop. I only paid $30 nia. Car is running just as good, nothing wrong wat. Important thing is to use good engine oil for which I'm very particular and willing to spend.
Only major servicings (every 40k) and my next servicing at 100k (because of changing spark plugs), I may go to Autosaver. I don't believe in servicing at TC. They are so expensive and what they do or didn't do we also don't know. We only send in the car and collect later. At outside workshops, we can stand there and watch everything they do (if we want) and it's so much cheaper.
Mind sharing with us which workshop you go to?
I changed my spark plug recently, mileage at 43000km. My FC increased from 9km/l to 12.5km/l instantaneously. This is for the first tank, will be observing for future FCs.
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i have experiences with starj over at portsdown and i personally don't advise pple going there. there are far too many workshops out there that's so much better. do your homework. :thumbsup:
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Mind sharing with us which workshop you go to?
I changed my spark plug recently, mileage at 43000km. My FC increased from 9km/l to 12.5km/l instantaneously. This is for the first tank, will be observing for future FCs.
so fast change spark plug? mine was told to change at 100k by TCM, so still got round 2 years to go, but if changing spark plug will result in better fc, i should seriously consider.
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I did a count if we do not sign up for NPMP and still go to TCM for servicing.
The price is abt the same....but TCM is claiming that NPMP is cheaper if we sign up.
Anyone know how they claim this?
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so fast change spark plug? mine was told to change at 100k by TCM, so still got round 2 years to go, but if changing spark plug will result in better fc, i should seriously consider.
These are the articles that I read which made me damn determined to get my plugs replaced.
Spark Plugs
Ensure your spark plugs are in good condition. Renew the plugs and wires at intervals specified by the owners manual. This will keep all cylinders firing properly resulting in higher efficiency.
Read more: Car - Fuel Efficiency (http://www.whatprice.co.uk/tips/fuel-efficiency.html)
http://www.whatprice.co.uk (http://www.whatprice.co.uk/)
Follow the Recommended Maintenance
A vehicle that is well maintained means it will operate with greater efficiency. This not only improves your overall vehicle performance, but it will improve your fuel economy as well. Fouled spark plugs or a clogged fuel filter will affect your fuel economy. Proper maintenance also means using the right octane gas and the recommended grade of motor oil. Using the recommended types for your vehicle will give you optimum fuel economy — and can save you money as well. Check your owner's manual for your vehicle's recommendations and have maintenance performed regularly by a dealer or reputable mechanic.
Top 10 Tips for Improving Your Fuel Economy (http://www.edmunds.com/reviews/list/top10/103164/article.html)
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I did a count if we do not sign up for NPMP and still go to TCM for servicing.
The price is abt the same....but TCM is claiming that NPMP is cheaper if we sign up.
Anyone know how they claim this?
any wear and tear or faulty parts TCM found, TCM will replace for u free if under NPMP
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any wear and tear or faulty parts TCM found, TCM will replace for u free if under NPMP
I don't think TC will "automatic" found any faulty parts for us, we are the one feedback to them and get them to replace it for us.
I have bad experience with TC Ubi service centre whenever I go there for servicing.
The next servicing may need to try other site util warranty over, any recommendation?
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I have bad experience with TC Ubi service centre whenever I go there for servicing.
The next servicing may need to try other site util warranty over, any recommendation?
Technically any TC service centres is the same. But I prefer TC Bt Timah for better customer svc. Their Ubi centre customer service is simply poor.
Simple logic - TC Main Office there + Bt Timah they serving mostly district 10 customers. If they can't provide the best service there...then where?
Further more, u can complain at main office there directly!
From online service booking, you can always see Bt Timah one always fully booked frequently. So that just speaks for itself or maybe its just so that bt timah got a lot of nissan owners :smile:
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Technically any TC service centres is the same. But I prefer TC Bt Timah for better customer svc. Their Ubi centre customer service is simply poor.
Simple logic - TC Main Office there + Bt Timah they serving mostly district 10 customers. If they can't provide the best service there...then where?
Further more, u can complain at main office there directly!
From online service booking, you can always see Bt Timah one always fully booked frequently. So that just speaks for itself or maybe its just so that bt timah got a lot of nissan owners :smile:
I believe Bukit Timah got more continental car owners....haha :D
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FYI pple, when I signed up NPMP I was unconditionally offered shogun EO.
Unlike some comments here, the techs "automatically" replaced rear break shoes, resurfaced brake disc, changed fan belts, timing belts, amongst other things.
Was really surprised at the amount of wear items changed at 40K, my estimate cost on these parts are $300-400. Therefore NPMP is definitely worthwhile. I did my Service at TCM BT
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Did you pay extra for Shogun EO? I norm go tpy...so far ok.
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Did you pay extra for Shogun EO? I norm go tpy...so far ok.
I stated unconditionally
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I agreed most of the servicing centre are the same, not only Nissan.
I can't tahan my milage drop from 15+ to 11.3 after servicing without issues properly fix or receiving more surprise such as more interior scratches, arm rest dented/cut mark etc etc, complain to SA, no answer, find excuse and walk away quickly. if they need to work under 18 degC, I'm ok and understandable but at least do a professional job.
Complain water leak into the car, standard answer, until you open the door and point to a portion of rubber is not in a good shape and not properly done up and ask them to compare other same car parked at the servicing centre, then they ageed to change it but at the end of the day, same, no stock. need to arrange another appointment.
Whenever ask them why the report stated issues fix or clean up, but in actual case is not, they will tell you not enough time la.... the issue need more time to fix la... :( send the car at 9am and collect around 4pm with EO/Filter change etc, still not enough time.
Will try TC BT for my next servicing. otherwise, those issues won't fix and will accumulate. :smile:
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Mind sharing with us which workshop you go to?
I went to a workshop in Bukit Merah Lane. I know the boss for many years liao. Can get even cheaper in JB if you bring your own EO. Labour + oil filter + engine flush cost RM37 (S$15.25) nia.
30, 50, 70, 90k are minor servicings (as in TC's package A). Usually changing of engine oil and oil filter plus some minor checks only.
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These are the articles that I read which made me damn determined to get my plugs replaced.
Spark Plugs
Ensure your spark plugs are in good condition. Renew the plugs and wires at intervals specified by the owners manual. This will keep all cylinders firing properly resulting in higher efficiency.
Read more: Car - Fuel Efficiency (http://www.whatprice.co.uk/tips/fuel-efficiency.html)
http://www.whatprice.co.uk (http://www.whatprice.co.uk/)
Follow the Recommended Maintenance
A vehicle that is well maintained means it will operate with greater efficiency. This not only improves your overall vehicle performance, but it will improve your fuel economy as well. Fouled spark plugs or a clogged fuel filter will affect your fuel economy. Proper maintenance also means using the right octane gas and the recommended grade of motor oil. Using the recommended types for your vehicle will give you optimum fuel economy — and can save you money as well. Check your owner's manual for your vehicle's recommendations and have maintenance performed regularly by a dealer or reputable mechanic.
Top 10 Tips for Improving Your Fuel Economy (http://www.edmunds.com/reviews/list/top10/103164/article.html)
I have gone through the articles and wondered which part of the articles made you so damn determined to get you plugs changed. :confused1:
Anyway, our Latio is using iridium plugs which are very much longer lasting than ordinary ones. Furthermore, the bible (owner's manual) also recommends that the spark plugs only need to be changed at 100,000km. I feel that your changing of the plugs at 43,000km is a bit too KS leh.
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I have gone through the articles and wondered which part of the articles made you so damn determined to get you plugs changed. :confused1:
Anyway, our Latio is using iridium plugs which are very much longer lasting than ordinary ones. Furthermore, the bible (owner's manual) also recommends that the spark plugs only need to be changed at 100,000km. I feel that your changing of the plugs at 43,000km is a bit too KS leh.
o cuz mhy fc was quite bad... and i was checking out everything that i can optimize fo increasig of the fc. left with the plugs, so changd it lor. actually i also feel that its a bit ks... but then for the sake of better fc, i just went for it and really it shot up leh. hmmm...
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Hi Jliow,
I did check with TC and find out that we have to top up additional $$ if want to use Shogun in NPMP. May I know why you so sure that the oil use is Shogun? Is it listed in the receipt printed?
Regards
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Hi Jliow,
I did check with TC and find out that we have to top up additional $$ if want to use Shogun in NPMP. May I know why you so sure that the oil use is Shogun? Is it listed in the receipt printed?
Regards
If I tua Kang U....tomorrow my Latio bang by lorry ok?
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Hi Jliow,
I did check with TC and find out that we have to top up additional $$ if want to use Shogun in NPMP. May I know why you so sure that the oil use is Shogun? Is it listed in the receipt printed?
Regards
IMO depend on SE and his car is 2008 still under warranty. Mine is 2005, once I complain FC very bad, a SE at TPY picked the shogun for me without extra $. Then 2 servicing later I asked for shogun he charge me $10+. :glare:
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Hi Jliow,
Pls dun get me wrong. Just curious TC offer shogun for NPMP. I believe you but not TC.
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hi bro nglipthian, i understand coz by rite, shogun is not in npmp, i also need to top up if want shogun, but guess bro Ying already answered our queries on why got different treatment..
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If I tua Kang U....tomorrow my Latio bang by lorry ok?
i like the way you say it. lol
Trust me, i wun dare to sompah such things. :D
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IMO depend on SE and his car is 2008 still under warranty. Mine is 2005, once I complain FC very bad, a SE at TPY picked the shogun for me without extra $. Then 2 servicing later I asked for shogun he charge me $10+. :glare:
Ying, mind sharing before they change to shogun what was your FC, and after is what leh?
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Ying, mind sharing before they change to shogun what was your FC, and after is what leh?
paiseh, that was many months ago. still less than 10 due to my daily route. So the EO change does not help my FC for my extreme case but ride is smoother with shogun for my case again.
now my FC is 10~11 after trying some additive on Esso 92.
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Hi Jliow,
Pls dun get me wrong. Just curious TC offer shogun for NPMP. I believe you but not TC.
it was my 40K servicing. So I never intended to sign NPMP, then the very friendly SE come attend to me, say staright away I want package C, then he ask me if I want to keep my car for long....sure I want...now COE so ex then countered propose NPMP. I tell him, eh your fasflo oil sucks leh...literally word for word, then he say u sign I will throw in Shogun.....ho say lor... :bleh:
The NPMP worth it la...so many parts and wear and tear stuff changed.
**CARRY OUT 40,000KM SERVICE (UNDER NPMP PROGRAM)
- COMPLIMENTARY:-ENGINE CLEAN, CAR WASH, VACUUM INTERIOR
- DRAIN AND RENEW TRANSMISSION OIL (INCLUSIVE IN SERVICE PACKAGE)
- USE "SHOGUN" FULLY SYNTHETIC ENGINE OIL
- ** 1ST NPMP INTAKE
- ROTATE AND BALANCE TYRES
- CHK KNOCK NOISE WHEN TURN
- CHK REAR BRAKE LAMP BULB - RENEW LHS/RHS BRAKE BULB
- CHK BRAKE KNOCKING (FRT)
- OWNER SIGN UP NPMP
- RENEW STEERING COUPLING
- RENEW ALL BELTING
- R/I BOTH ROTOR DISC FOR ENGINEERING RESURFACE JOB (FRT)
- MACHINING JOB TO RESURFACE BOTH ROTOR DISC
- RENEW BOTH REAR BRAKE PAD OR SHOES & ADJUST HANDBRAKE
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i like the way you say it. lol
Trust me, i wun dare to sompah such things. :D
my latio never bang by lorry so means I never tua kang pple
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Hi guys
FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:
Difficult to explain where is it cause it is block by the tyres however understand it is at joint area. The sympton is steering wheels become loose. when turn either left or right you will hear cracking sound. Also when turning, the wheels will response slower than normal. If ignore will cause the car to lost control.
Bros who known what i'm trying to said might want to elaborate more Thanks.
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Hi guys
FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:
Difficult to explain where is it cause it is block by the tyres however understand it is at joint area. The sympton is steering wheels become loose. when turn either left or right you will hear cracking sound. Also when turning, the wheels will response slower than normal. If ignore will cause the car to lost control.
Bros who known what i'm trying to said might want to elaborate more Thanks.
u make it sound like a structural problem on the chassis......
nt sure what u talking.
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FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:
I don't think NPMP covers everything. For example, if the CVT transmission is damaged and needs to be replaced, do you think TC will do it for free under NPMP?
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If your CVT is faulty during the warranty period, Tan Chong is legally obliged to repair or replace it with a new CVT unit .
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Hi guys
FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:
Difficult to explain where is it cause it is block by the tyres however understand it is at joint area. The sympton is steering wheels become loose. when turn either left or right you will hear cracking sound. Also when turning, the wheels will response slower than normal. If ignore will cause the car to lost control.
Bros who known what i'm trying to said might want to elaborate more Thanks.
Where is this lower arm G exactly located?
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Where is this lower arm G exactly located?
lower G spot loh :fighting2:
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lower G spot loh :fighting2:
This one must ask the gf or the wifey.... :devil2:
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This one must ask the gf or the wifey.... :devil2:
u missed out the "m..............s"
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If your CVT is faulty during the warranty period, Tan Chong is legally obliged to repair or replace it with a new CVT unit.
That's of course. What I meant was if the warranty has lapsed but owner is under NPMP.
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after 80k mileage is it worth to go for NPMP?
Does NPM cover water pump and major parts? or only brake pads and belts? these items are cheap cheap...the big stuff are more ex.
thanks!