My servicing experience today

[Lorddraco]

Well .. I went with TC for servicing ... reason?

1. Nearer to my home (Bukit Panjang)
2. The saving I last check with those who went Autosaver is not compelling for me to go further east for servicing
3. TC servicing for me so far has been  great (Usually went to TC autoclinic and took a bus back)


In fact ... void warranty is least of my worries. :)

[best_ctzn]

Hi, I have been hearing alot of talks about warranty not being void, simply becos they did not change any parts or had been following the maintenance requirements.
Based on my experience from Mazda, as long as we dont go back & be serviced by them according the 10000km requirement, warranty on any parts is voided. Back then I tried to change the weather rubber strip of my door (Wear & tear), they told me that I could change for free becos their records didnt show that went back for service for more than 6 mths! (I did went back to their other authorised centre for svc). So in the end, I change that part F.O.C.
So its is common sense that TC will want us to go back & service our Latios under them. So, how could anyone say that its ok if we service according to the stated requirement.
Sorry to splash cold water, but I dont think its so simple.
I strongly believe (biz sense) that TC will void our warranty if we do not go back.
When I mentioned "void", I meant that if we complained of any problem, they will make us pay for parts becos we didnt go back to "THEM" for service. That will be a hard lesson for anyone affected.
So I think its better to double-check with TC.

IMHO, Mazda and TC work differently. From what I gather at here and NEC, no body ever get their warranty void before because they do servicing at un-authorised workshops, which is quite common. Honda and Mazda are known to be very strict on this however.

The advise is to do minor servicing at outside workshops and major servicing at TC to do some dollar if you want (or vice versa if you want to save more). Refer to the official TC maintenace sheet for details of this minor and major servicing interval. At least there will be some records of you going there for servicing, just to be KS abit. Another advice is to do it after 3rd yr, as the warranty period will be over by then.

[aerosignal]

Actually, the interesting part is I have a regular mechanic who had been working on my dad's cars (and knows me because I used to bring his car in frequently). During our recent servicing interval, he actually advised us to bring our cars to TC during the warranty period....
His rational is for minor servicing, he is not much cheaper (and its true..) and for major servicing (20,000, 40,000 etc), better to go back to TC because of warranty issues.

[psyched]

Well .. I went with TC for servicing ... reason?

1. Nearer to my home (Bukit Panjang)
2. The saving I last check with those who went Autosaver is not compelling for me to go further east for servicing
3. TC servicing for me so far has been  great (Usually went to TC autoclinic and took a bus back)


In fact ... void warranty is least of my worries. :)

Have try 3 TC service centre.

1000km...... Toa Payoh.... packed and the works done not so satisfactory

5000km...... Bukit Timah.... so so packed.... service level so so.

10000km.( today)...... Jurong..... quite deserted. so i think mechanics will spend more time on the servicing. Surprised that the service advisor periodically advise me on the status of the servicing. ( i was at the lounge surfing the net). when collect car the receptionist explained what have been done and also the service advisor also explain me on the various package to take up.

The service level is A1. Very cosy and the place may not looks so grand like in TC Bukit Timah. But most importantly, a job well done.

Only it is quite "ulu ulu"

[carowner]

There are days where the Jurong service centre is also crowded. However, I do find their service level is good. they will explain to you what items need to be changes and what are changed at the end of the service.

[kingcopa]

Juz went for my 30k servicing at Lok yang this morning. The guy ask me wanna do tyre rotation n alignment bo. I say ok n he say i have to pay $10 more leh. Is it true?

[FamilyManz]

Juz went for my 30k servicing at Lok yang this morning. The guy ask me wanna do tyre rotation n alignment bo. I say ok n he say i have to pay $10 more leh. Is it true?

think tats for alignment services

[xman13]

Did my 20k Servicing(19007km) at Autosaver Ubi. Use my own Mobil 1 5W30. Very good service. Basic package $195 less $45 for using my own oil. They did balancing for all my tyres and replace the air with nitrogen.
I was told that that is a problem with my CVT(fail one of the computrised Diagnostic test) and need to go to TCM.

Error listed as below.
CAN COMM CIRCUIT U1000  - 39
ECM - 39

Not sure if it is due to the EZ STAB. My battery is weak.
Should I request for a replacement battery from TCM before my one year warranty expires(26/01). 
Anyway will try to go to TCM UBI on Thursday.

[VinCenT]

Not sure if it is due to the EZ STAB. My battery is weak.
Should I request for a replacement battery from TCM before my one year warranty expires(26/01). 
Anyway will try to go to TCM UBI on Thursday.

It's made known that our Latio car battery cannot last for 1 1/2 yrs.. some less than a yr.

Not sure they will change a battery for you as there's no physical fault from it... ie. car cannot start, haed lamp dimming, HU resetted.....
But again, if u are firm enough and dare to 'bang' table at them... they sure change for u one...hehe...

So since it's still under warrenty, juz go ahead & request for a new one.

[infinityx]

Did my 20k Servicing(19007km) at Autosaver Ubi. Use my own Mobil 1 5W30. Very good service. Basic package $195 less $45 for using my own oil. They did balancing for all my tyres and replace the air with nitrogen.
I was told that that is a problem with my CVT(fail one of the computrised Diagnostic test) and need to go to TCM.

Error listed as below.
CAN COMM CIRCUIT U1000  - 39
ECM - 39

Not sure if it is due to the EZ STAB. My battery is weak.
Should I request for a replacement battery from TCM before my one year warranty expires(26/01). 
Anyway will try to go to TCM UBI on Thursday.

I agreed with Vincent. Our Latio stock battery usually knock-out around 1 - 1 1/2 yrs time. I've change my battery at TCM after 1 yr so had to paid 50%(Which is $40). But if yours is within 1 yr, the replacement is FOC. One advice(IMHO) is to take out your EZ-Stab before you send your Latio for service. Just in case they start to point finger that your EZ-Stab cause the battery to be weak.

Cheers! 

[blackspotGG]

I agreed with Vincent. Our Latio stock battery usually knock-out around 1 - 1 1/2 yrs time. I've change my battery at TCM after 1 yr so had to paid 50%(Which is $40). But if yours is within 1 yr, the replacement is FOC. One advice(IMHO) is to take out your EZ-Stab before you send your Latio for service. Just in case they start to point finger that your EZ-Stab cause the battery to be weak.

Cheers! 

The replacement batt you changed is it wet or maintenance free type huh?

[infinityx]

The replacement batt you changed is it wet or maintenance free type huh?

The one I got was wet one. Try to ask them to replace the maintenance free type as my colleague got the maintenance free battery at the same price that I've paid($40).

[xman13]

Thanks for all your advise. Will take out the EZ-STAB and ask for a battery replacement. Actually my main concern is the CVT problem.
Hope it is not a major thing. Other than that, the car has serve me well, its is a good car and as it is my first car it means alot to me....

[infinityx]

Thanks for all your advise. Will take out the EZ-STAB and ask for a battery replacement. Actually my main concern is the CVT problem.
Hope it is not a major thing. Other than that, the car has serve me well, its is a good car and as it is my first car it means alot to me....

Hahaha! Yo bro, you are not alone. Me also first time owning a car. If we had a chance to meetup, will know that my "problem" is bigger than yours! But not to worry too much. Overall, Latio is still a good car to drive n the bros in the forum are " No Horse Run"!!! 

[jaydos]

lounge is nice, ppl r friendly but waited damp long... from 10am to 4pm... 

6 hours you waited?? So long? I also went to Ubi for my 1k servicing about a week ago. Only took just over 3 hours from 9.30am to 12.40pm.

[Manphus]

Juz did my 1K svcg at ubi.  Told the service guy tt car lack of power when moving off from stationery.  So they did sum tuning and now feels car has more power when moving off from red light.   

[Garf83]

now at Toa Poyoh doing my 1k service... Crowded sia... book 11am, the service guy tell me est. 2pm collect...    stunted... now slacking at the customer lounge... 

[Garf83]

wah seh... today super long Q...    waited from 11am till 230pm then ready to collect my car...

[jaydos]

wah seh... today super long Q...    waited from 11am till 230pm then ready to collect my car...

Better next time not to book from 11am-12pm. Because there will be a one-hour delay due to the workshop's lunch hour.

[Garf83]

oops... didnt know about this sia... used to send my car for service in the afternoon...    thanks for the info...