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Author Topic: First Thousand Servicing AT TCM  (Read 12328 times)

Offline Redsunns

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First Thousand Servicing AT TCM
« on: October 12, 2008, 06:30:07 PM »
Just got first 1,000km servicing at Toa Payoh TCM. Told me they will vacuum and wash my car...

in the end, they only wipe the windscreen. :X
somemore the reciept put "Compliment of washing and vacuum"...  :out:

Anyway, did they change the engine oil to Sythetic or remain as Mineral? I'm a car noobie... :X
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Offline limck007

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Re: First Thousand Servicing AT TCM
« Reply #1 on: October 12, 2008, 06:52:29 PM »
1st 3 check is using  mineral oil (which is Free of charge)

from the reviews i have seen/search>> it is best not to ask them to wash for u >> cos they tend to scratch your car or do a lousy washing job...

So far, for my past 2 servicing (1K and 5K)>> no washing =D
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Offline Redsunns

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Re: First Thousand Servicing AT TCM
« Reply #2 on: October 12, 2008, 07:04:00 PM »
Quote from: limck007 on October 12, 2008, 06:52:29 PM
1st 3 check is using  mineral oil (which is Free of charge)

from the reviews i have seen/search>> it is best not to ask them to wash for u >> cos they tend to scratch your car or do a lousy washing job...

So far, for my past 2 servicing (1K and 5K)>> no washing =D

Oh thanks... cos the in-charge told me they will do it for me. haha... hmm so lucky they nvr do it... might have to find those grooming services to wax once... protect the new layer bah... 2 weeks liao...  :zipped:
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Offline iagree

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Re: First Thousand Servicing AT TCM
« Reply #3 on: October 12, 2008, 11:15:18 PM »
hello

let them wash
if they scratch it, ask them to re-paint for u ;)
just relax, do it first...
it's the same, if we wash our car out there.... most of them will kena scratch abit here n there... or even when we park at HDB parking or office parking area.... it is a matter of get use to it... when car is new sure wanna sayang her abit more lah.... i know one. but once getting older, just let it be lah...

regards.
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Offline Jazz

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Re: First Thousand Servicing AT TCM
« Reply #4 on: October 12, 2008, 11:44:37 PM »
Quote from: iagree on October 12, 2008, 11:15:18 PM
hello

let them wash
if they scratch it, ask them to re-paint for u ;)
just relax, do it first...
it's the same, if we wash our car out there.... most of them will kena scratch abit here n there... or even when we park at HDB parking or office parking area.... it is a matter of get use to it... when car is new sure wanna sayang her abit more lah.... i know one. but once getting older, just let it be lah...

regards.

I definitely agree.  ;)
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Offline david1881

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Re: First Thousand Servicing AT TCM
« Reply #5 on: October 13, 2008, 09:15:31 AM »
After my 5k service, I found that they missed out washing the front,  Can see that it was really rush job.  As I had 2 layers of carpet/mats, they are not put back properly but scattered around!  Next service, I'll insist they don't wash or vacuum my Latio.
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Offline burnolise

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Re: First Thousand Servicing AT TCM
« Reply #6 on: October 13, 2008, 09:29:44 AM »
Quote from: david1881 on October 13, 2008, 09:15:31 AM
After my 5k service, I found that they missed out washing the front,  Can see that it was really rush job.  As I had 2 layers of carpet/mats, they are not put back properly but scattered around!  Next service, I'll insist they don't wash or vacuum my Latio.

Hm.m.mm....may i ask which branch u went to? The last time i did my 1k service not bad lei....my 5k servicing coming up...will see how they do the washing...
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Offline arias48

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Re: First Thousand Servicing AT TCM
« Reply #7 on: October 13, 2008, 09:48:32 AM »
Quote from: burnolise on October 13, 2008, 09:29:44 AM
Hm.m.mm....may i ask which branch u went to? The last time i did my 1k service not bad lei....my 5k servicing coming up...will see how they do the washing...

Burnolise, which branch u went for ur 1K service? I'll do mine at UBI TCM probably this Friday. Any SA to recommend?
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Offline burnolise

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Re: First Thousand Servicing AT TCM
« Reply #8 on: October 13, 2008, 09:56:54 AM »
Quote from: arias48 on October 13, 2008, 09:48:32 AM
Burnolise, which branch u went for ur 1K service? I'll do mine at UBI TCM probably this Friday. Any SA to recommend?

I did mine at Bukit Timah branch....everything done thru my SE....i booked the appt thru her...and if there are any thing else i wan them to check...she will help me ensure tat the technician took care of it.......
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Offline alangohek

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Re: First Thousand Servicing AT TCM
« Reply #9 on: October 13, 2008, 10:05:21 AM »
Quote from: burnolise on October 13, 2008, 09:56:54 AM
I did mine at Bukit Timah branch....everything done thru my SE....i booked the appt thru her...and if there are any thing else i wan them to check...she will help me ensure tat the technician took care of it.......
Can actually book through the website. There is a section where you can insert the complains.
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Offline Ying

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Re: First Thousand Servicing AT TCM
« Reply #10 on: October 13, 2008, 10:09:11 AM »
Yah, the car wash for my previous service also nood that good, told the SA and he ask the uncle to wash again. I pitty the uncle, one person wash so many car.

Think again, there is so many car doing servicing on any day. If they use machine wash, prepare to get scratch. If they use hand wash, The first car of the day may be much cleaner than the last car, after all we are human. Dont think they have a car washing team to make sure all car is clean inside out. I even wonder did they just jet spray water then wipe off for every car, coz I had a patch of wax which I forgot to buff off before the servicing and it was still there after the second washing. So in future I will ask them just jet spay the tyre area and under car will do.

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Offline burnolise

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Re: First Thousand Servicing AT TCM
« Reply #11 on: October 13, 2008, 10:26:15 AM »
Quote from: alangohek on October 13, 2008, 10:05:21 AM
Can actually book through the website. There is a section where you can insert the complains.

Easier when someone is serving me....i jus need to sms her and she will check with the technician and ensure tat all that is needed will be done...like the last time a bolt rusty and the hind windscreen misalign....i sms her...and she help me arrange everything and i just need to drive my car there....:bleh: :bleh: :bleh: lazy pple way of doing things....
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Offline clarence

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Re: First Thousand Servicing AT TCM
« Reply #12 on: October 13, 2008, 10:29:17 AM »
Quote from: Ying on October 13, 2008, 10:09:11 AM
Yah, the car wash for my previous service also nood that good, told the SA and he ask the uncle to wash again. I pitty the uncle, one person wash so many car.

Think again, there is so many car doing servicing on any day. If they use machine wash, prepare to get scratch. If they use hand wash, The first car of the day may be much cleaner than the last car, after all we are human. Dont think they have a car washing team to make sure all car is clean inside out. I even wonder did they just jet spray water then wipe off for every car, coz I had a patch of wax which I forgot to buff off before the servicing and it was still there after the second washing. So in future I will ask them just jet spay the tyre area and under car will do.



Don't expect quality cleaning for your car as these men have to wash so many cars in a day, just wash for the sake of washing. Better not to wash. Car not clean and still get new scratches and swirl marks.

That's why I always request them not to wash my car after servicing.
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Offline alangohek

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Re: First Thousand Servicing AT TCM
« Reply #13 on: October 13, 2008, 10:37:59 AM »
Quote from: clarence on October 13, 2008, 10:29:17 AM
Don't expect quality cleaning for your car as these men have to wash so many cars in a day, just wash for the sake of washing. Better not to wash. Car not clean and still get new scratches and swirl marks.

That's why I always request them not to wash my car after servicing.
Actually I also thinking that when I do my servicing this Wed. I think I will just ask them to vaccum interior and clean my sports rims only after servicing.
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Offline arias48

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Re: First Thousand Servicing AT TCM
« Reply #14 on: October 13, 2008, 02:01:32 PM »
Quote from: burnolise on October 13, 2008, 10:26:15 AM
Easier when someone is serving me....i jus need to sms her and she will check with the technician and ensure tat all that is needed will be done...like the last time a bolt rusty and the hind windscreen misalign....i sms her...and she help me arrange everything and i just need to drive my car there....:bleh: :bleh: :bleh: lazy pple way of doing things....

Burnolise, did they replaced ur rusty bolt?
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Offline clarence

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Re: First Thousand Servicing AT TCM
« Reply #15 on: October 13, 2008, 02:27:13 PM »
Quote from: alangohek on October 13, 2008, 10:37:59 AM
Actually I also thinking that when I do my servicing this Wed. I think I will just ask them to vaccum interior and clean my sports rims only after servicing.

From personal experience,  if you want to exclude car wash, then it is better  not to use any of their cleaning services at all.

Because they are always so busy, instructions are often not properly followed and they may end up washing your car too.
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Offline burnolise

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Re: First Thousand Servicing AT TCM
« Reply #16 on: October 13, 2008, 02:36:06 PM »
Quote from: arias48 on October 13, 2008, 02:01:32 PM
Burnolise, did they replaced ur rusty bolt?

Yes...they replaced the rusty bolt and re-do the hind windscreen alignment.....
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Offline david1881

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Re: First Thousand Servicing AT TCM
« Reply #17 on: October 13, 2008, 03:59:08 PM »
1k - Toa Payoh, 1 complain but SA say can't find the problem.
5k - Toa Payoh, 2 complains not solved, car wash like not washed
10k - Coming up @ Ubi.  1 previous problem solved myself.  2 previous + 2 additional complains to solve!    Must bang table already....
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Offline clarence

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Re: First Thousand Servicing AT TCM
« Reply #18 on: October 13, 2008, 04:31:55 PM »
Cool it.

It is normal to have to make at least a repeat visit before Tan Chong solves your problem.

I've gotten used to it.
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Offline limck007

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Re: First Thousand Servicing AT TCM
« Reply #19 on: October 13, 2008, 10:07:52 PM »
Quote from: clarence on October 13, 2008, 04:31:55 PM
Cool it.

It is normal to have to make at least a repeat visit before Tan Chong solves your problem.

I've gotten used to it.

but at least they solved the problems for u ... not bad liao

lucky they never cause more problems :devil2:
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