Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio

how long is your 1k servicing?

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kennytoh:
ya, i think for my next 5k servicing must highlight to them when i passed them my key. so can i say that 5k servicing will take roughly ard 1.5hrs?



--- Quote from: kraziesg on January 28, 2009, 05:54:34 PM ---From what you have mentioned, they should not take that long for a 1k servicing. The real job only take them less than 30mins, excluding washing, to complete.

Someone must have misplaced your job sheet and end up 'completing' late in the end. If they hand back the to you at 11am since you checked in at 8:30am, it is still acceptable though.

Next time if such thing happens, call up or go look for the SE who took in your car personally to breath down his neck. I hope that SE you mentioned is not 'Rosland'.

--- End quote ---

kraziesg:
From the previous posting of yours, I noticed that you actually went through the 'key-drop' service. This means that you drove in early before 8am and 'drop' your key at the drop-off box accompanied with a form of your particulars. This means that you just simply leave the key and car for them without going through the queuing system where the SE will attend to you at your car. This service allows them to 'take their time' to do up your car and you come pick it up at the end of the day, which usually the case. Not sure if this was the case for what you encountered.


--- Quote from: kennytoh on January 29, 2009, 05:08:10 PM ---ya, i think for my next 5k servicing must highlight to them when i passed them my key. so can i say that 5k servicing will take roughly ard 1.5hrs?



--- End quote ---

skxly:
I did mine this morning at Lokyang - took 2 hours including the replacement of the front solar film (bubbles and scratches on the original installation).  Overall, the service is alright but I am not impressed by their car washing - I noticed a stain before sending in and the stain remains after the wash ... I think they have only washed the engine area but strange to find the rear door seam wet ... I will check with the customer service rep on their car wash scope at the 5K servicing.

Ying:
yeah, TCM car wash is indeed "special". May be can ask them to use our car shampoo..

galatica:
I sent in mine at 8.15am at TPY. Received it back by 11.30am.
http://forum.thelatioclub.org/index.php?topic=7696.msg143956#msg143956

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