Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners > Latio
My servicing experience today
Golden_Latio:
Hey Brosss....
As i am a newbie... I wanted to join u guys @ AMK for the meet-up... Unfortunately :( I was in Toa Payoh Workshop then for 1km Servicing... Appointment @ 2pm bt wen in @ 1.45pm...
My car was the 2nd car... Quite fast la... Went to slack @ the customer lounge... Gt muffins, sandwich, & Nasi Lemak....Phewww... Was delicious.... :bleh:
Then The supervisor told that come bck @ 3.30pm... Anyway he gave me @ 2.45pm... Way early b4 schedule... :cool2:
Wen sign invoice.. Told me the rear break light not working.. & they changed & nvr charged as it is out of gd will... Actually cost $4....
Rating 10/10.... :D
trend7:
--- Quote from: blackspotGG on December 23, 2006, 02:34:46 PM ---Bro, which branch you go? I go Ubi one, used schaeffer engine oil for 10K but they never ask me to sign anything leh... And next servicing indicated is 20K. Think I read somewhere in this forum that this type of incidence also happen to them...
--- End quote ---
Hey blackspotGG,
I sent my car to TC Bukit Timah branch. Yes I also hearsay some brothers faced the same problem. After my wife has collected the car for me and told me what happened, I called TC Bukit Timah and the woman who picked up the call told me that all TC branches now requires their customers to sign the indemity form if they bring their own engine oil.. This is really some BS...
Furthermore they didn't service my car properly too. Told them that the footbrake was making a lot of noise when driving and they told my wife that they can't find any thing wrong. Crap. Hence, I am thinking if I should send my car to outside workshops like Autosaver. What's your opinion?
Lorddraco:
--- Quote from: trend7 on December 27, 2006, 06:25:59 PM ---Hey blackspotGG,
I sent my car to TC Bukit Timah branch. Yes I also hearsay some brothers faced the same problem. After my wife has collected the car for me and told me what happened, I called TC Bukit Timah and the woman who picked up the call told me that all TC branches now requires their customers to sign the indemity form if they bring their own engine oil.. This is really some BS...
Furthermore they didn't service my car properly too. Told them that the footbrake was making a lot of noise when driving and they told my wife that they can't find any thing wrong. Crap. Hence, I am thinking if I should send my car to outside workshops like Autosaver. What's your opinion?
--- End quote ---
Hi all ... I have been to 3 workshop before minus Ubi branch. So far, I am happier in Autoclinic (Jurong one). So far, I usually drive there, dropped my car there and went home taking public (except the last one which my brother follow with his lancer and we go SLS after that). As far as I know, servicing usually takes at least 3 to 4 hours and I usually dropped my car at around 8:30 to 9am and car ready by 12 to 2pm.
TC Bukit Timah ask folks to sign too and I had signed on it before but not in Toa Payoh and Autoclinic.
TC Bukit Timah is one of the worst I have gone as many of my complains usually not fixed. Like the wheel alignment thingy which is only fixed on the 3rd attempt after I complain big time especially suay is their service personal called me for a survey and I hamtam the poor lady over the phone. I guess TC bukit timah usually have such issue is due to the pack service schedule and maybe perhaps depending on the service engineer attitude.
So far I still prefer Autoclinic.
As for outside servicing, I didnt found extremely cheaper to go Autosaver. For example the 20K major servicing, I paid $204.33 (after minus the stock full-sync oil as I brought my own Mobil 0W-40) which is just less than $20 difference. Except no Nitrogen lah but the other is still changed like Brake Fluid (Presone), Wiper Blade and Oil Filter. Wheel balancing is standard in their 20K service package too. Thus, I still went back to Autoclinic at Lok Yang and it is nearer to my house as compare to Autosaver. If there is any problem, I can bang table straight at TC. :P
KEL:
Just done my 10K service today at TPY. Used own Mobil 1 engine oil and there's no "********-covering" form to sign for. The SE will see the oil for it's type/grade just in case you brought over a wrong oil. He will also give some comments/tips on engine oil usage...and that's about it. Unused oil will be returned.
All my 3 services were performed at TPY. Preferred due to its location. Most of the time, I will leave that place once I dropped the car so I am not bothered about facility issues. The SEes' are friendly too. And to add one more, there's free wi-fi in their Owners' Place. However, the snacks and drinks are not promptly replenished.
My past 2 services were completed less than 2 hours. I dropped car at 2pm and collected before 4pm. But this third one was much longer; dropped at 1pm and collection at 4:30pm. This could be expected when I booked for my service last week. Normally, I always get the slot on the following day but this time round I was allocated for the next week. I could see today TPY's whole garage and driveway filled with Nissans. Probably it's a good period to service cars as most of us have leaves to clear. ;)
Cheers,
KEL.
carowner:
I agreed with Vincent, IMO unless the price of servicing in outside workshop is much much cheaper than TCM or your mod has already voild the warrantly, it is still better to stick with TCM. The service level in TCM is much better than other authorised agent of other car made.
Agent servicing cost is price is because of the warrantly coverage and the reputation that they have to honour if anything goes worng.
--- Quote from: Lorddraco on December 27, 2006, 06:58:16 PM ---Hi all ... I have been to 3 workshop before minus Ubi branch. So far, I am happier in Autoclinic (Jurong one). So far, I usually drive there, dropped my car there and went home taking public (except the last one which my brother follow with his lancer and we go SLS after that). As far as I know, servicing usually takes at least 3 to 4 hours and I usually dropped my car at around 8:30 to 9am and car ready by 12 to 2pm.
TC Bukit Timah ask folks to sign too and I had signed on it before but not in Toa Payoh and Autoclinic.
TC Bukit Timah is one of the worst I have gone as many of my complains usually not fixed. Like the wheel alignment thingy which is only fixed on the 3rd attempt after I complain big time especially suay is their service personal called me for a survey and I hamtam the poor lady over the phone. I guess TC bukit timah usually have such issue is due to the pack service schedule and maybe perhaps depending on the service engineer attitude.
So far I still prefer Autoclinic.
As for outside servicing, I didnt found extremely cheaper to go Autosaver. For example the 20K major servicing, I paid $204.33 (after minus the stock full-sync oil as I brought my own Mobil 0W-40) which is just less than $20 difference. Except no Nitrogen lah but the other is still changed like Brake Fluid (Presone), Wiper Blade and Oil Filter. Wheel balancing is standard in their 20K service package too. Thus, I still went back to Autoclinic at Lok Yang and it is nearer to my house as compare to Autosaver. If there is any problem, I can bang table straight at TC. :P
--- End quote ---
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version