car shaft spolit. under warranty by TCM?

[kspchew]

Complain the tok tok sound to TCM but all they did is to tighten and grease. Sound a little quieter but after 3 weeks, its back again. The SA advice was not to turn the wheel too fast when the car is stationary, how true

Went back to TCM and they quote $410 to replace as mine is 4yrs old. After reading up here, I left it as it is as the SA say that there is no safety issue with it.

[pchmj]

I got the same problem with a 2yr old latio, bought 2nd hand. Went for my 50k servicing, take up NPMP, complain about problem and service record show steering coupling changed. Been few weeks and no sound.

1 thing strange is that my steering is rather heavy compared to other latio and steering will veer to left before servicing. After the servicing, steering is much lighter and left veer problem solved. Wonder if it has anything to do with it.

[pizzaboy]

pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...

[pchmj]

pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...

Oh, do you have the steering coupling changed? Seems like common problem and glad that TCM solve it, pleased with their service. :)

[iwilly]

Oh, do you have the steering coupling changed? Seems like common problem and glad that TCM solve it, pleased with their service. :)
 the probelm will be back after a few mths. my 9 mths old car having this problem 2nd time liao.

[pest11]

pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...

ha ha .... after 70K servicing on 01Aug;
1.  complaint : front-suspension too stiff - *No abnormality found
     => revisit 14Aug and they replaced absorber (warranty) due to absorber "jammed".

2.  complaint : tok tok sound - *steering-coupling replaced but never aligned centre position
     => next appt schedule tomorrow

3.  complaint : Car steer left after coupling replacement - *already aligned back
    => schedule appt tomorrow cos problem persists

haiz, they can't seems to get everything right 1st time !!!

[clarence]

ha ha .... after 70K servicing on 01Aug;
1.  complaint : front-suspension too stiff - *No abnormality found
     => revisit 14Aug and they replaced absorber (warranty) due to absorber "jammed".

2.  complaint : tok tok sound - *steering-coupling replaced but never aligned centre position
     => next appt schedule tomorrow

3.  complaint : Car steer left after coupling replacement - *already aligned back
    => schedule appt tomorrow cos problem persists

haiz, they can't seems to get everything right 1st time !!!

You should ask for a complimentary car to use, or claim taxi fare as Tan Chong did not get things right the 1st time and caused you inconvenience.

[kennytoh]

just had my 20k servicing done on sat. complained abt the "tok tok" sound, n the SA mentioned they will change but out of stock, will call me again when the stock is here.

pest11: which servicing centre did u went to?? after seeing what you wrote, i hav fear abt the alignment when they change the steering coupling.

ha ha .... after 70K servicing on 01Aug;
1.  complaint : front-suspension too stiff - *No abnormality found
     => revisit 14Aug and they replaced absorber (warranty) due to absorber "jammed".

2.  complaint : tok tok sound - *steering-coupling replaced but never aligned centre position
     => next appt schedule tomorrow

3.  complaint : Car steer left after coupling replacement - *already aligned back
    => schedule appt tomorrow cos problem persists

haiz, they can't seems to get everything right 1st time !!!

[pest11]

just had my 20k servicing done on sat. complained abt the "tok tok" sound, n the SA mentioned they will change but out of stock, will call me again when the stock is here.

pest11: which servicing centre did u went to?? after seeing what you wrote, i hav fear abt the alignment when they change the steering coupling.

Updates ......
2.  mechanical say within specs ("tolerance"), anyway steering-wheel aldy aligned centre.
3.  no problem after Testing on alignment-machine, mechanical say could be road condition  , unfortunately car still veer left (*tested 100kph along TPE-sengkang/punggol) quite immediate, will verified at tyre shop.

hi kennytoh, fear not, you heard our story, just take note of these points.
btw, i went to TPY (*Kenny) .... good service on every visit 

[hammer99]

Hi all,

What is the "tok .... tok" sounds like.

Can anyone having the steering coupling issue let me have a ride in your car when you are free ?

 

[kennytoh]

thank you, will take note of all these points when i go down to change my steering coupling.

Updates ......
2.  mechanical say within specs ("tolerance"), anyway steering-wheel aldy aligned centre.
3.  no problem after Testing on alignment-machine, mechanical say could be road condition  , unfortunately car still veer left (*tested 100kph along TPE-sengkang/punggol) quite immediate, will verified at tyre shop.

hi kennytoh, fear not, you heard our story, just take note of these points.
btw, i went to TPY (*Kenny) .... good service on every visit 

[Jazz]

Complain the tok tok sound to TCM but all they did is to tighten and grease. Sound a little quieter but after 3 weeks, its back again. The SA advice was not to turn the wheel too fast when the car is stationary, how true

Went back to TCM and they quote $410 to replace as mine is 4yrs old. After reading up here, I left it as it is as the SA say that there is no safety issue with it.

I not sure commercial used power motor coupling is the same as our steering shaft coupling, if yes, the coupling will snapped after certain usage of overstressed, if snapped how to control your car especially on the move.

[jliow]

pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...

did you check your tyre pressure?

[pest11]

3.  updates on "car veer left" problem .....
*went to a reputable shop today to done up computerised wheel alignment / wheel balancing / N2 top-up / camber repair  ....... thereafter cheong TPE at 100kph on 3rd lane keeping steering-wheel dead straight, free hand, car started to veer left after 3sec, by next 5sec end-up on 1st lane    ........ will go back to shop to seek 2nd opinion

back to basic : veer left problem occurs after steering coupling changed, so shud i go bark at TCM to re-check ?

waste all my blo*dy time ......

[kennytoh]

********, i think im also facing the same problem after they replace my steering coupling today. at first i thought not much when driving back in the morning, but on the way back running on PIE just now, it seem to be quite bad. it will shift towards left.

3.  updates on "car veer left" problem .....
*went to a reputable shop today to done up computerised wheel alignment / wheel balancing / N2 top-up / camber repair  ....... thereafter cheong TPE at 100kph on 3rd lane keeping steering-wheel dead straight, free hand, car started to veer left after 3sec, by next 5sec end-up on 1st lane    ........ will go back to shop to seek 2nd opinion

back to basic : veer left problem occurs after steering coupling changed, so shud i go bark at TCM to re-check ?

waste all my blo*dy time ......

[ccsSGM]

Oh, do you have the steering coupling changed? Seems like common problem and glad that TCM solve it, pleased with their service. :)

Within 3 years I already change 5 set steering coupling
3 years coming soon
Not sure any warrantly for this again due to Manufacture fault 

[skxly]

I did my 10K servicing this morning at Lokyang and got the steering coupling changed.  The "tok tok" noise when reversing is eliminated  .  I will monitor the alignment of the steering over the next few days. 

[kennytoh]

oh, i did my replacement of coupling over there too.

just to check w u, the compartment that consists your signal left/right n wrapper (in front of your steering wheel)..isit evenly balance horizontally? mine seem to slant abit towards left side after the replacement of coupling.

I did my 10K servicing this morning at Lokyang and got the steering coupling changed.  The "tok tok" noise when reversing is eliminated  .  I will monitor the alignment of the steering over the next few days. 

[skxly]

oh, i did my replacement of coupling over there too.

just to check w u, the compartment that consists your signal left/right n wrapper (in front of your steering wheel)..isit evenly balance horizontally? mine seem to slant abit towards left side after the replacement of coupling.

It should be balanced - note that the steering shaft is not exactly in the center of the compartment.  It is slightly to the right so it gives the perception that it is slanted to the left.  You just need to check the horizontal line with that of the meters.

So far, my steering alignment seems ok.

[kennytoh]

ya, when i compare the compartment with the meter...the horizontal line seem to be slanted toward left side. so i was thinking, when i free hand...my car start to shift toward the left lane within second...isit because of the horizontal line?

It should be balanced - note that the steering shaft is not exactly in the center of the compartment.  It is slightly to the right so it gives the perception that it is slanted to the left.  You just need to check the horizontal line with that of the meters.

So far, my steering alignment seems ok.