Singapore Nissan Owners Group
Nissan Car Lounge - Almera, Juke, Latio, Qashqai, Sylphy, Teana Owners => Latio => Topic started by: kennytoh on August 09, 2009, 12:35:17 AM
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Hi, does anyone encounter "kok kok" sound when full turning of steering wheel during reversing?
ask a few of my frzs to sit in n all said it might be the car shaft spolit.
n the sound will get louder as time go if i dun repair it
Is it under warranty by TCM? my car is only 9 mths old.
heard the replacement costs is very high
n my frz said normally if i inform the techician during servicing, they will just spray oil to remove that sound temporary (which doesnt solve the problem)
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i having the same problem when down tcm servicing told them, they change for me free under warranty :(but now the problem is back. :(
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is it the steering coupling that was supposed to be very common for latio? .. for me used to have until like gone liaoz.. didnt bother to go back change last time as i read in the forum that someone said it might come back .. and it pose no serious issue.. i might be wrong though.. =)
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Very common. I just changed mine 4mths back, tested no sound but now the sound is back. The mechanics know if you tell them steering coupling. Think they close one eye also can change for u liao.
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I heard they just do greasing instead of replacement nowadays thus explains the reoccurence.
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Kenny,
No harm if Tan Chong just oils the affected part.
If problem persists, tell them oiling did not help and request for replacement of affected part.
Your car still has over 2 yrs of warranty left so its OK.
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thank you all for all your replies.
that's wat my frz told me, normally they will just put oil to remove the sound which does not solve the problem.
he asked mi to insist for a replacement if the problem come back again before the warranty is over, because the cost of changing shaft is few thousands dollar.
my gf also facing the same problem in the pasts. she said the sound will get louder n louder if u ignore.
i did some google search on this n found this msian forum for latio.
1. Knocking sound while turning steering (Nissan would replace coupling, FOC, it's a manufacturing defect)
=> These symptom starting to occur slowly. I getting to know more and more latio's owner having the problem when turning the steering.
=> Solution. They complaint it to TCEAS and they replace the whole steering rod which they ordered from japan/thai. Once replaced, some 100% solve and some still claim got sound - but softer. So far, I have not encounter these problem yet *touch wood*.
http://www.motortrader.com.my/asp/forum/topic.asp?TOPIC_ID=32368񲮗
pmet: is steering coupling the same as shaft coupling or etc? sorry, not really gd with the name of the car parts
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yup steering coupling = steering shaft coupling or shaft coupling
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ha ha .... car now 2.9yr-old .... last wk just replaced 5th set of steering-coupling (*me very sensitive to this problem !!) ... each time the SA say it's a new improved one :confused1:, ...... btw, each replacement will have "6mths warranty" .....
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pest11: hi, how long do they take to change the steering-coupling? few days or few hrs?
pmet: thanks
ha ha .... car now 2.9yr-old .... last wk just replaced 5th set of steering-coupling (*me very sensitive to this problem !!) ... each time the SA say it's a new improved one :confused1:, ...... btw, each replacement will have "6mths warranty" .....
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Hi, does anyone encounter "kok kok" sound when full turning of steering wheel during reversing?
ask a few of my frzs to sit in n all said it might be the car shaft spolit.
n the sound will get louder as time go if i dun repair it
Is it under warranty by TCM? my car is only 9 mths old.
heard the replacement costs is very high
n my frz said normally if i inform the techician during servicing, they will just spray oil to remove that sound temporary (which doesnt solve the problem)
Hi, is your car park a open or multi storey carpark ?
cos under the multi storey carpark , you need to turn the steering wheel to move up to next lvl, it may stress your steering wheel after a period of time
just me opinion only
cheers
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sigh, mine oso having the same problem again. this friday when do servicing must ask them to change :mad:. but that still wont solve the root problem. maybe another 6 mths + need to change again :mad:
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mine is open carpark.
there's a few times which i hit the end when i turn the steering too fast. but my frz told mi that it wont be so weak to make it spolit with that few times.
he also told me that normally the technician will just spray oil to remove the sound temporary which doesnt solve the root problem. coz seriously, even if they spray oil but tell u that they had replace a new one...u also dunno, also lan lan coz they prove to u the sound is gone (which is due to the oil).
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My ride also "kok kok" when reversing - thanks to TS as this is a good reminder, my 10K servicing is coming up. Sigh .... brothers and sisters who suffer from the same defect, please highlight the defect on the TCM feedback survey.
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ha ha .... car now 2.9yr-old .... last wk just replaced 5th set of steering-coupling (*me very sensitive to this problem !!) ... each time the SA say it's a new improved one :confused1:, ...... btw, each replacement will have "6mths warranty" .....
I think Tan Chong lost money seling you the Latio. ;D
Jokes aside, I am genuinely surprised how your problem could keep reoccuring despite replacement of the defective part.
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mine is open carpark.
there's a few times which i hit the end when i turn the steering too fast. but my frz told mi that it wont be so weak to make it spolit with that few times.
he also told me that normally the technician will just spray oil to remove the sound temporary which doesnt solve the root problem. coz seriously, even if they spray oil but tell u that they had replace a new one...u also dunno, also lan lan coz they prove to u the sound is gone (which is due to the oil).
If replacement had taken placed, it would be reflected in the servicing record. If they cheat, they will probably be terminated from employment.
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mine is open carpark.
there's a few times which i hit the end when i turn the steering too fast. but my frz told mi that it wont be so weak to make it spolit with that few times.
he also told me that normally the technician will just spray oil to remove the sound temporary which doesnt solve the root problem. coz seriously, even if they spray oil but tell u that they had replace a new one...u also dunno, also lan lan coz they prove to u the sound is gone (which is due to the oil).
Ok. Seems that those with multi -storey carpark got this problem. also try not to over steer too often . best to park at first level. no need to go up too often
cheers
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Sad, I started having this sound also recently after 30K. So now try not to turn steering too much. A bit disappointed with Nissan.
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Mine's basement car park, seems the latio steering is not able to take the fast spiral turning
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pest11: hi, how long do they take to change the steering-coupling? few days or few hrs?
pmet: thanks
1st, SA need to access this "tok tok" sound, if SA cant find the problem, u do the driving and show them the problem.
with prior booking, maybe a ~2hrs job (*still subject to the crowd)
btw, Slphy also faced this problem.
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Complain the tok tok sound to TCM but all they did is to tighten and grease. Sound a little quieter but after 3 weeks, its back again. The SA advice was not to turn the wheel too fast when the car is stationary, how true :confused1:
Went back to TCM and they quote $410 to replace as mine is 4yrs old. After reading up here, I left it as it is as the SA say that there is no safety issue with it.
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I got the same problem with a 2yr old latio, bought 2nd hand. Went for my 50k servicing, take up NPMP, complain about problem and service record show steering coupling changed. Been few weeks and no sound.
1 thing strange is that my steering is rather heavy compared to other latio and steering will veer to left before servicing. After the servicing, steering is much lighter and left veer problem solved. Wonder if it has anything to do with it.
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pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...
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pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...
Oh, do you have the steering coupling changed? Seems like common problem and glad that TCM solve it, pleased with their service. :)
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Oh, do you have the steering coupling changed? Seems like common problem and glad that TCM solve it, pleased with their service. :)
the probelm will be back after a few mths. my 9 mths old car having this problem 2nd time liao.
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pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...
ha ha .... after 70K servicing on 01Aug;
1. complaint : front-suspension too stiff - *No abnormality found
=> revisit 14Aug and they replaced absorber (warranty) due to absorber "jammed".
2. complaint : tok tok sound - *steering-coupling replaced but never aligned centre position
=> next appt schedule tomorrow
3. complaint : Car steer left after coupling replacement - *already aligned back
=> schedule appt tomorrow cos problem persists
haiz, they can't seems to get everything right 1st time !!!
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ha ha .... after 70K servicing on 01Aug;
1. complaint : front-suspension too stiff - *No abnormality found
=> revisit 14Aug and they replaced absorber (warranty) due to absorber "jammed".
2. complaint : tok tok sound - *steering-coupling replaced but never aligned centre position
=> next appt schedule tomorrow
3. complaint : Car steer left after coupling replacement - *already aligned back
=> schedule appt tomorrow cos problem persists
haiz, they can't seems to get everything right 1st time !!!
You should ask for a complimentary car to use, or claim taxi fare as Tan Chong did not get things right the 1st time and caused you inconvenience.
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just had my 20k servicing done on sat. complained abt the "tok tok" sound, n the SA mentioned they will change but out of stock, will call me again when the stock is here.
pest11: which servicing centre did u went to?? after seeing what you wrote, i hav fear abt the alignment when they change the steering coupling.
ha ha .... after 70K servicing on 01Aug;
1. complaint : front-suspension too stiff - *No abnormality found
=> revisit 14Aug and they replaced absorber (warranty) due to absorber "jammed".
2. complaint : tok tok sound - *steering-coupling replaced but never aligned centre position
=> next appt schedule tomorrow
3. complaint : Car steer left after coupling replacement - *already aligned back
=> schedule appt tomorrow cos problem persists
haiz, they can't seems to get everything right 1st time !!!
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just had my 20k servicing done on sat. complained abt the "tok tok" sound, n the SA mentioned they will change but out of stock, will call me again when the stock is here.
pest11: which servicing centre did u went to?? after seeing what you wrote, i hav fear abt the alignment when they change the steering coupling.
Updates ......
2. mechanical say within specs ("tolerance"), anyway steering-wheel aldy aligned centre.
3. no problem after Testing on alignment-machine, mechanical say could be road condition :confused1:, unfortunately car still veer left (*tested 100kph along TPE-sengkang/punggol) quite immediate, will verified at tyre shop.
hi kennytoh, fear not, you heard our story, just take note of these points.
btw, i went to TPY (*Kenny) .... good service on every visit :thumbsup:
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Hi all,
What is the "tok .... tok" sounds like.
Can anyone having the steering coupling issue let me have a ride in your car when you are free ?
:smile:
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thank you, will take note of all these points when i go down to change my steering coupling.
Updates ......
2. mechanical say within specs ("tolerance"), anyway steering-wheel aldy aligned centre.
3. no problem after Testing on alignment-machine, mechanical say could be road condition :confused1:, unfortunately car still veer left (*tested 100kph along TPE-sengkang/punggol) quite immediate, will verified at tyre shop.
hi kennytoh, fear not, you heard our story, just take note of these points.
btw, i went to TPY (*Kenny) .... good service on every visit :thumbsup:
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Complain the tok tok sound to TCM but all they did is to tighten and grease. Sound a little quieter but after 3 weeks, its back again. The SA advice was not to turn the wheel too fast when the car is stationary, how true :confused1:
Went back to TCM and they quote $410 to replace as mine is 4yrs old. After reading up here, I left it as it is as the SA say that there is no safety issue with it.
I not sure commercial used power motor coupling is the same as our steering shaft coupling, if yes, the coupling will snapped after certain usage of overstressed, if snapped how to control your car especially on the move.
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pchmj: I experienced the same thing as u, when the car is about to be due for servicin can feel steerin heavy & when drivin free hand the car tends to veer left. But after servicin everytin is back to normal...
did you check your tyre pressure?
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3. updates on "car veer left" problem .....
*went to a reputable shop today to done up computerised wheel alignment / wheel balancing / N2 top-up / camber repair ....... thereafter cheong TPE at 100kph on 3rd lane keeping steering-wheel dead straight, free hand, car started to veer left after 3sec, by next 5sec end-up on 1st lane :nonod: ........ will go back to shop to seek 2nd opinion
back to basic : veer left problem occurs after steering coupling changed, so shud i go bark at TCM to re-check ?
waste all my blo*dy time ......
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********, i think im also facing the same problem after they replace my steering coupling today. at first i thought not much when driving back in the morning, but on the way back running on PIE just now, it seem to be quite bad. it will shift towards left.
3. updates on "car veer left" problem .....
*went to a reputable shop today to done up computerised wheel alignment / wheel balancing / N2 top-up / camber repair ....... thereafter cheong TPE at 100kph on 3rd lane keeping steering-wheel dead straight, free hand, car started to veer left after 3sec, by next 5sec end-up on 1st lane :nonod: ........ will go back to shop to seek 2nd opinion
back to basic : veer left problem occurs after steering coupling changed, so shud i go bark at TCM to re-check ?
waste all my blo*dy time ......
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Oh, do you have the steering coupling changed? Seems like common problem and glad that TCM solve it, pleased with their service. :)
Within 3 years I already change 5 set steering coupling
3 years coming soon
Not sure any warrantly for this again due to Manufacture fault :nonod:
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I did my 10K servicing this morning at Lokyang and got the steering coupling changed. The "tok tok" noise when reversing is eliminated :smile:. I will monitor the alignment of the steering over the next few days.
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oh, i did my replacement of coupling over there too.
just to check w u, the compartment that consists your signal left/right n wrapper (in front of your steering wheel)..isit evenly balance horizontally? mine seem to slant abit towards left side after the replacement of coupling.
I did my 10K servicing this morning at Lokyang and got the steering coupling changed. The "tok tok" noise when reversing is eliminated :smile:. I will monitor the alignment of the steering over the next few days.
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oh, i did my replacement of coupling over there too.
just to check w u, the compartment that consists your signal left/right n wrapper (in front of your steering wheel)..isit evenly balance horizontally? mine seem to slant abit towards left side after the replacement of coupling.
It should be balanced - note that the steering shaft is not exactly in the center of the compartment. It is slightly to the right so it gives the perception that it is slanted to the left. You just need to check the horizontal line with that of the meters.
So far, my steering alignment seems ok.
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ya, when i compare the compartment with the meter...the horizontal line seem to be slanted toward left side. so i was thinking, when i free hand...my car start to shift toward the left lane within second...isit because of the horizontal line?
It should be balanced - note that the steering shaft is not exactly in the center of the compartment. It is slightly to the right so it gives the perception that it is slanted to the left. You just need to check the horizontal line with that of the meters.
So far, my steering alignment seems ok.
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I am back from Genting - the steering alignment is fine for my ride. You may want to go back to TCM if you do not feel comfortable.